Child Welfare Manager 1 Print (https://www.governmentjobs.com/careers/louisiana/jobs/newprint/5038988) Apply  Child Welfare Manager 1 Salary $5,477.00 - $9,856.00 Monthly Location Statewide, LA Job Type Classified Job Number 211710CWMan1-8.11.25 Department DCFS-Department of Children and Family Services Opening Date 08/11/2025 Closing Date 8/16/2025 11:59 PM Central + Description + Benefits + Questions About this Job Department MISSION DCFS is working to keep children safe, helping individuals and families become self-sufficient, and providing safe refuge during disasters. Department VISION We care for the well-being and safety of Louisiana's people. Department VALUES Treating all people with dignity, compassion and respect, while providing services with integrity. Join Our Team at DCFS: Child Welfare Manager 1 Centralized Intake is a statewide program and receives reports of child abuse and/or neglect. The incumbent will serve on the unit’s management team and is responsible for the management duties of Louisiana’s 24/7 Child Abuse Hotline, day and night operations, and workflow. Requires flexibility for all shift rotations, weekends, and on-call duties. The domicile of this vacancy will be based upon the applicant selected. Minimum Qualifications Seven years of experience in child welfare; OR Six years of full-time work experience in any field plus four years of experience in child welfare; OR A bachelor’s degree plus four years of experience in child welfare; OR An advanced degree in a social science or behavioral health field, nursing, or a juris doctorate plus three years of experience in child welfare. EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field. NECESSARY SPECIAL REQUIREMENT: Possession of a high school diploma or equivalent. A current driver's license and access to a personal vehicle. NOTE: The incumbent of this position must not have been convicted or pled nolo contendere to a crime listed in R.S. 15.587.1 (c). Job Specification The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=166800) . Job Duties and Other Information Job Duties: + Oversees a team of approximately 20 intake specialist and intake supervisors who receive approximately 4500 abuse and neglect calls per month. + Manages quality control and ongoing process improvement. + Monitors compliance with federal and state child welfare laws. + Reviews enacted legislation for programmatic impact and provides oral testimony as needed. + Serve as a public liaison -presenting to community providers, answering public inquiries, and collaborating across systems to optimize child protection outcomes. Position-Specific Details: Appointment Type: Probational, Promotional, or Job Appointment Work Schedule: Typically, work hours are 8:00 am to 4:30 pm, Monday – Friday. Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for. Some positions require working shifts. Work Location: The domicile of this vacancy will be based upon applicant selected. To ensure effective and secure remote operations, all telework employees assigned to the 24/7 hotline must meet the following requirements: + Internet Connectivity – Internet service must be independently provided and maintained by the employee. + Must have a private, dedicated home workspace free from noise, distractions, and unauthorized access. + Workspace must support a professional environment conducive to handling confidential and sensitive calls. + Use of shared or public spaces for hotline work is prohibited. + Workspace must be physically secure (e.g., lockable door, controlled access). + Employee must follow all confidentiality and data protection. How To Apply: No Civil Service Test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page. *Information to support your eligibility for this job title must be included in this application (i.e., relevant, detailed experience/education). Resumeswill notbe accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete. Contact Information: For further information about this vacancy, contact: Denise Evans Denise.Evans.DCFS@La.Gov Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program: Insurance Coverage More information can be found at https://info.groupbenefits.org/ Parental Leave– Up to six weeks paid parental leave More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx Holidays and Leave – State employees receive the following paid holidays each year: + New Year's Day + Martin Luther King, Jr. Day, + Mardi Gras, + Good Friday, + Memorial Day, + Independence Day, + Labor Day, + Veteran's Day, + Thanksgiving Day and Christmas Day. ***** Additional holidays may be proclaimed by the Governor State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase. Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to): + Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system + Teacher's Retirement System of Louisiana (www.trsl.org), + Louisiana School Employees Retirement System (www.lsers.net), among others 01 Do you possess a high school diploma or equivalent? + Yes + No 02 Do you have reliable high-speed internet connection (minimum speed requirements)? + Yes + No 03 Do you have a confidential workspace? + Yes + No 04 Do you have a designated and secure workspace? + Yes + No Required Question Employer State of Louisiana Address For agency contact information, please refer to the supplemental information above. Louisiana State Civil Service, Louisiana, 70802 Phone (866) 783-5462 Website http://agency.governmentjobs.com/louisiana/default.cfm Apply Please verify your email addressVerify Email