Chief Zone Manager
Ford
Zone Chief / Zone Retail Manager
Bachelor's degree or above. Over 8 years of regional sales and/or dealer operations management experience, with more than 5 years in the luxury automotive brand sector. Strong ability to work under pressure, resilient character with a pioneering spirit. Excellent communication, interpersonal, and cross-departmental collaboration skills. Proficient in using daily office software and data analysis skills. Analyze regional dealer sales metrics, identify weaknesses in the sales funnel, and propose improvement plans to achieve targets. Focus on market share orientation by integrating production and sales resources to plan regional targets and increase market share in the responsible area. Analyze, follow up, and guide the improvement of regional dealers' business capabilities, with a focus on basic customer management, DCC operations, product and skills training, and personnel performance. Develop improvement plans based on inspection results/mystery shopper scores to enhance customer service levels. Collaborate with regional markets, provide guidance and supervision on promotional activities for dealers and regional markets based on regional characteristics or hot events, to enhance brand visibility within the jurisdiction. Other tasks: Analyze reports and feedback information within the region; prepare regular reporting materials, etc. (for Chief role: also work with Zone Service Manager and Zone CG&O Manager to achieve the objective for the Zone)
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