About this role

Chief of Staff – AI Labs

The Head of Operations, Chief of Staff will serve as a strategic partner to the Head of AI Labs, supporting leadership effectiveness, team operations, and coaching & development across the team. This role requires a high level of discretion, strategic thinking, operational rigor, and emotional intelligence.

Key Responsibilities

Executive Support & Strategic Partnership

Translate Rachel’s vision into actionable strategies and ensure alignment across the team.

Act as a liaison with internal stakeholders, advocating for and protecting the team’s priorities.

Prepare executive-level materials and presentations.

Track and support Rachel’s weekly priorities and initiatives.

Serve as a proxy for Rachel in decision-making forums and partner engagements.

Monitor team dynamics and proactively resolve interpersonal issues before escalation.

Support Rachel’s well-being and personal logistics as needed.

Team Operations & Operating Model

Own and manage the team’s agile processes (e.g., recurring team meetings,demos, OKRs, retros, check-ins, operating model agenda, etc.).

Oversee recruiting, hiring, and onboarding processes in collaboration with Talent Acquisition and the Innovation Office COO teams.

Partner with heads of Data Science and Engineering on organizational structure, project resourcing, project-level agile practices, and documentation hygiene.

Oversee business processes around strategic planning, budget management, and risk and audit.

Ensureteam compliance with firm-wide policies and processes.

Lead internal and external communications, storytelling, and success tracking.

Plan and execute strategic engagements(e.g., Rob Goldstein updates, team offsites, partner panels, partner check-ins, etc.).

Maintain a backlog of potential projects and manage stakeholder relationships.

Team Development & Coaching

Foster a culture of integrity, collaboration, and innovation.

Coach team members on leadership, communication, and cultural contribution.

Promote professional norms and proactive behaviors across the team.

Facilitate learning opportunities (e.g., mentorship, passion projects, discussion groups, etc.).

Support people managers with direct reports’ development, where required.

Intervene early in team conflicts and support a healthy, high-functioning environment.

Help shape and strengthen Rachel’s leadership team through strategic hiring.

For New York, NY Only the salary range for this position is USD$137,500.00 - USD$194,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC’s Know Your Rights poster and its supplement and the pay transparency statement.

BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com. All requests are treated in line with our privacy policy.

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.