Operational

Ensure that all brand standards and bakery production guidelines are implemented and consistently maintained.

Work collaboratively with other culinary and service departments to support hotel operations and guest satisfaction.

Maintain comprehensive knowledge of bakery products, techniques, and industry trends, with a focus on artisan and locally sourced ingredients.

Inspect all incoming bakery-related products to ensure quality and compliance with receiving standards.

Oversee production schedules, mise-en-place, and supply requirements for the bakery.

Conduct regular yield and portion control tests to minimize wastage and ensure recipe accuracy.

Introduce new bakery products based on guest preferences and market demands while ensuring cost-effectiveness.

Monitor baking processes, portion sizes, and presentation to maintain consistency and efficiency.

Forecast bakery production needs and order ingredients in the right quantity and quality.

Enforce strict hygiene and sanitation standards across all bakery operations.

Provide courteous and professional service to both guests and internal stakeholders.

Address guest feedback or complaints related to bakery items promptly and effectively.

Administrative

Align bakery operations with the hotel’s corporate strategy and departmental business plan.

Prepare and update the bakery operations manual and standard operating procedures (SOPs).

Conduct daily and weekly briefings with the bakery team to ensure smooth communication and alignment.

Financial

Achieve productivity and cost-control targets through efficient labor management, scheduling, and resource allocation.

Monitor and control bakery-related food costs, wastage, and purchasing.

Embrace new baking technologies and equipment to increase productivity and reduce costs.

Implement bakery-specific cost-saving measures without compromising quality.

People Management

Recruit, train, and supervise bakery employees in line with competency-based hotel standards.

Oversee punctuality, grooming, and hygiene of bakery staff in accordance with Hyatt policies.

Prepare and post bakery work schedules aligned with business requirements.

Provide hands-on training, coaching, and mentoring to develop technical baking skills and efficiency.

Delegate responsibilities appropriately, ensuring employees are properly trained and resourced.

Conduct performance discussions and support staff development goals.

Encourage creativity and innovation in bakery product development while recognizing team contributions.

Ensure compliance with all hotel rules, fire safety, hazard safety, and security standards.

Other Duties

Attend training sessions and hotel meetings as required.

Build and maintain professional relationships with suppliers, competitors, and industry partners.

Stay updated on bakery-related trends, technologies, and legislation on food safety.

Ensure personal presentation and grooming consistently meet Hyatt standards.

Adapt bakery operations in response to evolving guest preferences, market trends, and brand requirements.

Carry out any other reasonable duties assigned by management.

Operational

Ensure that all brand standards and bakery production guidelines are implemented and consistently maintained.

Work collaboratively with other culinary and service departments to support hotel operations and guest satisfaction.

Maintain comprehensive knowledge of bakery products, techniques, and industry trends, with a focus on artisan and locally sourced ingredients.

Inspect all incoming bakery-related products to ensure quality and compliance with receiving standards.

Oversee production schedules, mise-en-place, and supply requirements for the bakery.

Conduct regular yield and portion control tests to minimize wastage and ensure recipe accuracy.

Introduce new bakery products based on guest preferences and market demands while ensuring cost-effectiveness.

Monitor baking processes, portion sizes, and presentation to maintain consistency and efficiency.

Forecast bakery production needs and order ingredients in the right quantity and quality.

Enforce strict hygiene and sanitation standards across all bakery operations.

Provide courteous and professional service to both guests and internal stakeholders.

Address guest feedback or complaints related to bakery items promptly and effectively.

Administrative

Align bakery operations with the hotel’s corporate strategy and departmental business plan.

Prepare and update the bakery operations manual and standard operating procedures (SOPs).

Conduct daily and weekly briefings with the bakery team to ensure smooth communication and alignment.

Financial

Achieve productivity and cost-control targets through efficient labor management, scheduling, and resource allocation.

Monitor and control bakery-related food costs, wastage, and purchasing.

Embrace new baking technologies and equipment to increase productivity and reduce costs.

Implement bakery-specific cost-saving measures without compromising quality.

People Management

Recruit, train, and supervise bakery employees in line with competency-based hotel standards.

Oversee punctuality, grooming, and hygiene of bakery staff in accordance with Hyatt policies.

Prepare and post bakery work schedules aligned with business requirements.

Provide hands-on training, coaching, and mentoring to develop technical baking skills and efficiency.

Delegate responsibilities appropriately, ensuring employees are properly trained and resourced.

Conduct performance discussions and support staff development goals.

Encourage creativity and innovation in bakery product development while recognizing team contributions.

Ensure compliance with all hotel rules, fire safety, hazard safety, and security standards.

Other Duties

Attend training sessions and hotel meetings as required.

Build and maintain professional relationships with suppliers, competitors, and industry partners.

Stay updated on bakery-related trends, technologies, and legislation on food safety.

Ensure personal presentation and grooming consistently meet Hyatt standards.

Adapt bakery operations in response to evolving guest preferences, market trends, and brand requirements.

Carry out any other reasonable duties assigned by management.

Qualifications Skills

Degree/Diploma in Bakery Confectionery or Culinary Arts with a specialization in bakery.

Minimum 10 years of bakery experience in luxury hotels or artisan bakeries, including at least 3 years in a leadership role.

Expertise in artisan breads, rolls, viennoiserie, and specialty bakery items.

Strong understanding of fermentation, dough handling, and modern baking techniques.

Proven ability to manage bakery production at scale while ensuring quality and consistency.

Strong leadership, organizational, and mentoring skills.

Ability to innovate while balancing guest satisfaction and cost-efficiency.

Proficiency in bakery management systems and MS Office; knowledge of Scala/Delphi systems preferred.

Qualifications Skills

Degree/Diploma in Bakery Confectionery or Culinary Arts with a specialization in bakery.

Minimum 10 years of bakery experience in luxury hotels or artisan bakeries, including at least 3 years in a leadership role.

Expertise in artisan breads, rolls, viennoiserie, and specialty bakery items.

Strong understanding of fermentation, dough handling, and modern baking techniques.

Proven ability to manage bakery production at scale while ensuring quality and consistency.

Strong leadership, organizational, and mentoring skills.

Ability to innovate while balancing guest satisfaction and cost-efficiency.

Proficiency in bakery management systems and MS Office; knowledge of Scala/Delphi systems preferred.