**Description** Develop new and maintain existing Chemical process procedures. Ensure that process control schedules are current and maintained and that adds, changes or special mixtures are performed in a safe and planned manner through the supervision of the and/or the performance of these activities as required. Perform planning and quoting for various processes. Provide concise, written, “hands-on” training and guidance to the Chemical Process Technicians and Masking Technicians. Provide quality, efficient, cost effective, resolution to chemical process problems as they occur. Any other activity or task is qualified for when directed by Mistras management. MAJOR RESPONSIBILITIES/ACTIVITIES: + Manage daily activities and costs associated within department. + Working knowledge of Passivation, Pickle/Etch, Anodizing, Chemical Film Conversion Coatings, and Coatings Application. + Design, develop and implement new and improved processes + Project planning + Conduct test to evaluate the efficiency of the process + Supervise individuals within the Chemical Processing Department as it relates to projects and responding to calls from customers requesting technical assistance. + Problem solving and providing clear, supported and concise recommendation to management. + Reads blueprints and develops process instructions and masking techniques based on blueprint requirements. + Develop tools and fixtures to improve quality and throughput in production. + Recommend corrective or remedial action for employees. + Serve as liaison with customers to estimate and quote project work. + Complete all required training, and testing, within company guidelines. + Knowledge of all company services that is available to our customers. + Provide mentor leadership to employees. + Sales Assistance as needed + Provide quotes to customers + Perform Safety Audits + Aide in QA/QC Issues/Problems as needed + Participates in customer, third-party and industry audits. + Handle employee disputes/complaints/comments/requests + Must be able to assist in NADCAP preparation and audits. + Generates purchase requisition forms for supplies, repairs and/or required maintenance. + Perform personnel performance appraisals + Other duties as assigned by GM MINIMUM REQUIREMENTS: + 3-5 years of management experience + Strong communication skills to promote good team environment + Excellent problem-solving and analytical skills. + College course work is highly desirable, but not required. + Effective communicator with the ability to mitigate emotional customer and employee situations. + Must have strong customer relation skills. + High school diploma and two to five years of related experience and /or training + Valid Driver’s License + Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals + Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. + Solve practical problems and deal with a variety of concrete variables in situations. + Proficiency with word processing software, spreadsheet software, email software, and the use of the internet. ESSENTIAL PHYSICAL FUNCTIONS: + Frequent lifting up to 50 lbs. MISTRAS Group, Inc. is committed to equal employment opportunity. Employment decisions including initial hiring and all matters involving the terms and conditions of employment will be made without regard to any protected class under applicable law. If hired, the employment relationship is “At-Will,” which means that employment can be terminated at any time, and for any reason, at the option of either the Company or the employee. Please direct questions about these policies to a MISTRAS Group, Inc. Human Resources representative. By submitting & signing , I hereby understand and agree to the terms and conditions of employment as outlined above. I certify that the responses and information provided in this application (including any other supporting documentation such as a cover letter, resume, or transcript) are true and accurate to the best of my knowledge. I understand that misrepresenting or omitting information requested is cause for dismissal at any time, without notice. I hereby give the Company permission to contact schools, previous employers (unless otherwise indicated), references, and others disclosed in my application. Note to Applicants: Smoking is prohibited in all indoor areas of the Company. Employees may use designated smoking areas (if established) in accordance with applicable state and local law. Rhode Island Applicants: The Company is subject to Chapters 29-38 of Title 28 of the General Laws of Rhode Island, and is therefore covered by the state’s workers’ compensation law. Initial (if applicable): Massachusetts Applicants: I understand that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Initial (if applicable): Maryland Applicants: I UNDERSTAND THAT UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT ANY INDIVIDUAL SUBMIT TO OR TAKE A POLYGRAPH OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100. Mistras Group, Inc. is an Equal Opportunity Employer/Veterans/Disabled: Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.