**Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cold Room/Freezers -22degreesF/-6degrees C, Warehouse, Will work with hazardous/toxic materials **Job Description** As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. **Location/Division Specific Information** Unity Lab Services provides a single source for integrated lab service, support, and supply management. Our customized service offerings and premier service experts have the flexibility and experience to uniquely address our customer’s laboratory's business needs. Position located in Rahway, NJ. **Discover Impactful Work:** The Chemical Managment Specialist will make an impact by following well defined procedures as outlined by Best Practices, SOP’s & work instructions. Listening attentively to customer concerns, swiftly address dissatisfaction, and quickly identify a resolution strategy to aim for a first-call solution within the designated response times. **A Day in the Life:** + Take direction from Site Supervisor/Manager (and Team Lead) regarding daily duties. + Independently make decisions and apply available resources to meet customer requirements. + Analyze/maintain/reconcile various reports to ensure customer and ULS requirements are met. + Show strength at capturing, communicating, and explaining job or site-specific performance metrics. + Communicate with supervisor any customer issues or potential problems. + Foster personal growth and development by keeping up-to-date with new policies and improvements independently of the site trainer and management team. + Function optimally within a diverse, cross-functional team. + Embrace Practical Process Improvement (PPI) methodologies. + Access & apply Thermo Fisher Scientifics’ Intranet and SharePoint document management system. + Always represent Thermo Fisher Scientific positively across all customer locations. + Carry out additional duties as required. **Job-Specific Duties:** + General Customer Service. + Stockroom/POU Management. + Perform on-site program replenishment and disbursements. + Oversee and assess stock rotation procedures. + Maintain and evaluate inventory records monthly. + Conduct Cycle Count inventory procedures accurately and ensure timely completion. + Monitor inventory in consignment/customer owned stockroom daily. **Keys to Success** **Education** + High school diploma, or equivalent required. **Experience** + 1-2 years of similar experience preferred. **Knowledge, Skills, Abilities** + Demonstrated customer service, verbal, written, and presentation skills.· + Demonstrates ability to read, write and speak English fluently, using strong communication skills and desire to deliver excellent customer service, including maintaining a professional appearance in all interactions and upholding Thermo Fisher Scientific's values. + Possesses the interpersonal skills to be able to collaborate with various levels of Thermo Fisher personnel & customers. + Operates handheld scanners and performs data entry function. + Demonstrates computer proficiency and possess intermediate skills in Microsoft Office suite of software. + Uses organizational skills to multi-task and meet due dates as needed. Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.