As our next Chat Agent, you'll be the friendly, knowledgeable voice behind our real-time chat support. You'll guide customers through questions and concerns via our chat platform, providing quick, accurate, and empathetic service. If you thrive in a digital environment and enjoy turning questions into solutions, we want you on our team! Chat Representative Responsibilities What We're Looking For + Onsite Availability: Must be able to work from our office + Communication Skills: Excellent written and reading comprehension to communicate clearly in chat + Chat or Customer Service Experience: Prior experience is preferred, Customer service experience + Tech-Savvy & Multitasking: Comfortable navigating multiple systems and chat windows at once. Computer skills + Customer-First Mindset: Strong problem-solving skills and genuine empathy for our customers What We Offer + Competitive Salary & Incentives: + Comprehensive Training: Paid onboarding and training to hone your chat-support skills + Career Growth: Clear paths for advancement into senior support, quality coaching, or training roles Why Join Support Services Group? We champion a culture of growth, support, and innovation—where every chat you handle makes a difference. If you're passionate about digital customer care and eager to build your career in a fast-paced, multicultural environment, we'd love to hear from you. Ready to elevate the chat experience? Apply today and help us set the standard for online customer support! +