Job title: Channel Excellence Manager

About the Job

We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.

Job Purpose

The Channel Excellence Manager is responsible for Developing and implementing business strategies to achieve organizational goals and meet company KPIs.

Develop and implement tailored account strategies to meet specific customer needs.

Identify and pursue opportunities to expand business within existing accounts and acquire new clients, aligning efforts with company objectives to maximize potential.

Conduct in-depth analyses and collaborate closely with the Macao team and cross-functional stakeholders to prioritize initiatives that unlock potential and maximize business opportunities in Macao

Leverage data-driven insights to evaluate business performance across Sanofi/ total company, focusing on maximizing potential, recommending continuous improvements, and strengthening partnerships with key accounts.

Main responsibilities:

Develop and implement channel sales strategies to achieve sales targets and company KPIs including to maintain sustainable growth of Carry-Over products in all channels

Conduct in-depth analyses and collaborate closely with the Macao team and cross-functional stakeholders to prioritize initiatives that unlock potential and maximize business opportunities in Macao

Create and maintain a product roadmap that outlines feature priorities and timelines

Identify and pursue opportunities to expand business within existing accounts and acquire new clients, aligning efforts with company objectives to maximize potential

Conduct thorough research to identify emerging market trends and opportunities

Overseeing daily operations to ensure efficiency and effectiveness in processes while identifying opportunities for improvement

Provide oversight and support to the sales team in forecasting to ensure alignment with company KPIs

Identify and pursue new business opportunities, converting leads into clients

Prepare and present compelling proposals and pitches to potential clients

Leverage data-driven insights to assess overall business performance, with a focus on maximizing potential and recommending continuous improvements. This approach should not only enhance partnerships with key accounts but also engage the entire company, extending beyond the customer development team.

Manage relationships with existing partners to maximize business opportunities.

Monitor and analyse channel performance and provide insights and to formulate the right strategies.

Formulate and evaluate the effectiveness of sales programs and price term, drive simplification in sales ordering process and define the right pricing strategy.

Track and report on key performance indicators (KPIs) for channel sales.

Manage channel budgets and allocate resources effectively.

Collaborate with internal cross-functional team teams to drive flawless channel execution; resolve conflicts and issues that arise with channel partners.

Develop and maintain a channel sales portal or platform.

Share marketing intelligence, industry trends and best practices.

Negotiate and finalize contracts with clients, ensuring favorable terms for the company

Analyse customer data to identify trends and opportunities for improvement.

About You

University graduate, preferably degree holder in science

Possess at least 6 years of solid experience in sales management; 2 years of which should be at a supervisory level.

Proactive in managing relationship with trade partners, pharmacists and HCP.

Good communication, people management and negotiation skills

Ability to develop long-term strategies for growth and market expansion

Analytical thinking with strong planning and organizing capability.

Be motivated to take on rigorous challenges with high level of energy, commitment, and drive.

Strong understanding of sales processes, techniques, and best practices.

Experienced and skilled at interpreting data, digging out relevant insights and transformed to business plan to drive growth.

Excellent verbal and written communication for engaging clients and stakeholders

Ability to manage multiple projects and initiatives simultaneously

Independent, responsible, strong problem solving, decision-making and coaching skills.

Demonstrate superior organizational and multi-tasking skills.

Flexibility to adjust strategies based on changing market conditions

Understanding of financial metrics and budgeting for informed decision-making.

Hands on PC knowledge

Good command of spoken & written English & Chinese (Cantonese)

Why choose us? 

Bring the miracles of science to life alongside a supportive, future-focused team.

Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.

Our Values

Aim Higher: Focus on what matters, set high standards and move with urgency to deliver at speed. Learn from setbacks to achieve tomorrow’s breakthroughs.

Act for Patients: Improving patients’ lives drives everything we do, every day. We aim for simplicity and partner with others to go faster and further for patients. We eliminate barriers to access.

Be Bold: Take thoughtful risks, seize opportunities and think beyond what’s possible to accelerate our science and drive compelling growth.

Lead Together: Build trust and collaborate openly on our shared goals, celebrate collective wins and foster a sense of belonging.

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!