Orlando, FL, USA
1 day ago
Change Manager - Remote
A client with Kforce is seeking a Change Manager to join their team remotely. They are seeking an empathetic and strategic Onboarding & Change Manager to lead user onboarding, change adoption, and trust-building initiatives-particularly within underserved communities. This role plays a critical part in ensuring smooth transitions, driving platform engagement, and fostering long-term relationships grounded in trust and inclusivity. Key Responsibilities: * Design and execute onboarding programs tailored for users in underserved and diverse communities * Facilitate change management strategies that encourage adoption of new tools, processes, or platforms * Serve as a trusted liaison between users and internal teams, championing user feedback and building cultural alignment * Create educational content and engagement campaigns to demystify technology and encourage confident usage * Monitor onboarding metrics, user feedback, and community sentiment to continuously improve support * Coordinate cross-functionally with Product, Support, and Outreach teams to ensure seamless user experiences * Foster trust through transparent communication, empathetic support, and culturally competent engagement
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