Would you like to become part of the world's most international company in the world?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our \"Insanely Customer Centric\" Team and become a Certified International Specialist!
YOUR TASKS:
Lead and support internal and external customers, as well as third-party software providers, through the design, transition, and operational stages of DHL Express Customer Facing IT applications and integration projects.Manage and deliver integration projects involving multiple stakeholders across customers, commercial teams, vendors, and global/regional IT functions.Coordinate technical solution design, testing, implementation, and go-live support to meet project timelines and ensure customer satisfaction.Assist with troubleshooting and resolving application or integration issues across EDI/API-based DHL tools.Work closely with Sales and Marketing to identify suitable solutions, lead technical discussions, and support pre-sales engagements.Provide clear recommendations for process and tool improvements and contribute to long-term solution enhancements.Build strong relationships with internal teams to promote adoption and training of Customer Facing IT tools.
YOUR PROFILE:
2–5 years of experience in application support, IT integration, or project delivery.Proven ability to manage technical projects with cross-functional stakeholders.Background in a technology-related field; understanding of EDI/API solutions and network communication is preferred.Strong problem-solving mindset with attention to detail and a commitment to first-time-right execution.Excellent verbal and written communication skills; confident presenting to technical and business audiences.Skilled in Microsoft tools and project coordination.
OUR OFFER:
Competitive salary and annual incentiveLong Service LeaveEmployee recognition programsCareer growth and development opportunitiesHealth insurance and superannuationEnhanced paid parental leaveA vibrant and inclusive workplace cultureEmployee Assistance Program for you and your immediate familyDo you see a personal challenge in these versatile and responsible tasks? Then apply now!
We look forward to receiving your application!