SSM Health Physical Therapy - Outpatient Division
Centralized Scheduler - ON-SITE - Hazelwood, MO
Full Time - Monday Through Friday
M-Th 9a-6p, F 8a-5p
This position starts at $18/hour
ResponsibilitiesWe are looking for a dynamic Central Scheduler to join our team! Our Central Schedulers work with referral sources to ensure that each patient gets scheduled at the appropriate clinic and can receive the best quality care. Our Central Schedulers make and take calls to patients to get them scheduled at one of our clinics. We are looking for someone with exceptional customer service, multitasking skills, computer skills, and adaptability.
*Must have great phone personality!*
SSM Health Physical Thearpy offers a wide array of outpatient services at multiple locations throughout the St. Louis Metro area. Our outpatient services range from specific, single therapy services, such as physical therapy for back pain or a sports injury, to comprehensive day-long therapy programs as part of our Day Institute Program. SSM Health Physical Therapy also offers home health services through SSM Home Care, which allow patients to receive therapy services at home. The goal of rehabilitation for each patient is to achieve a better quality of life, independence, comfort, and maximum mobility.
High volume calls - making and taking - to schedule patients for physical therapySupports 84+ outpatient physical therapy clinicsObtain and track authorizationsExceptional communication and customer service skillsMultitaskingWorking with dual monitorsUse of EPIC systemWorking with clinic staff and referral sourcesAbility to explain processes to patients Qualifications High School Diploma or equivalent requiredOne year in medical office setting that required multi-taskingKnowledge of health insurance preferredStrong computer and customer service skills a must Additional Data
*Robust benefits package including:
Excellent Orientation ProgramPaid Time Off (PTO)Extended Illness Days (EID)Health, Dental, and Vision Insurance CoverageLife InsuranceShort- and Long-Term Disability401(k) Retirement Plan with employer matchingPersonal and Family Medical Leave“Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.”