Central Schedule Supervisor
Community Health Systems
Job Description
Job Summary
The Central Scheduler Lead is responsible for overseeing the daily operations of the scheduling team, providing leadership, training, and support to ensure efficient and accurate patient scheduling. This role serves as a primary resource for escalations, performance monitoring, and process improvements while ensuring compliance with scheduling policies and optimizing resource utilization. The Central Scheduler Lead collaborates with internal departments, physicians, and administrative teams to enhance scheduling efficiency and maintain a high level of service for patients and providers.
Essential Functions
Qualifications
Associate Degree or higher in Healthcare Administration, Business Administration, or a related field preferred 3-5 years of experience in scheduling, customer service, or healthcare administration requiredKnowledge, Skills and Abilities
Strong leadership, interpersonal, and team management skills. Excellent organizational skills with the ability to manage multiple tasks and priorities. Exceptional communication skills, both verbal and written. Proficiency in scheduling software and Microsoft Office Suite (Excel, Word, Outlook). Ability to analyze and resolve scheduling conflicts efficiently. Attention to detail and commitment to accuracy. Strong problem-solving abilities and a proactive approach to challenges
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