South Bend, IN, USA
14 days ago
Central Dispatcher

The dispatcher schedules, coordinates, dispatches, and monitors Badger units within a defined region following national processes and procedures. This role requires the flexibility to work nights and weekends.

 

Salary: The compensation for this position will be commensurate with education or work experience.
 


What You'll Be Doing:

Manages dispatch calendar (Google calendar, etc.)Manages daily dispatch activities (availability and time approval by Branch Manager (BM), dispatching closest trucks, etc.)Converts opportunities to sales requests (SR) and confirms with owner (Outside Sales Representative (OSR), General Manager (GM), or Branch Manager (BM))Answers central dispatch phone line in a timely and professionallyProcesses requests from existing (standard) customers
 


What We're Looking For:

Education: high school diploma or GED1-2 years dispatch experience, preferredExcellent communication skills to collaborate with others under any type of conditionExcellent clerical and organizational skills to keep track of schedules, routes, and personnelKnowledge of computers for scheduling and other dispatching duties, Oracle Field Operations module preferred

 

What You'll Need for Success:

Ability to multitask with different, and sometimes conflicting, events happening at the same timeAbility to work under stress and remain calm and to calm other people during rapidly changing circumstances  Ability to relay information in a fast-paced environment
 

If you feel you don’t have the experience listed above, but still think you are qualified for the job, we encourage you to apply for consideration.

 

What You'll Get In Return:

Generous weekly pay and overtime opportunitiesLow-cost Medical, Dental, and Vision InsuranceRetirement Plan with Employer Matching ContributionsAttractive Vacation ProgramsInclusive Group Life InsuranceSupportive Employee Assistance Program (EAP) that allows for covered behavioral health visitsRewarding Employee Referral ProgramValuable Employee Training Program(s)
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