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This position supports the Historical Records Digitization Project (HRDP) & Digital Operations Excellence (DOE) Team as a member of the HRDP Startup Team and will aide in assessing the readiness of new locations considered for the project. This Startup Team is responsible for collaboration and analysis of cemeteries to determine readiness for the Records Project. They are also responsible for planning, coordinating and ensuring the requirements for startup are adhering to the project timeline. This role acts as a liaison between HRDP Project Managers (PMs), startup team and location staff.

JOB RESPONSIBILITIES 

Research, analysis and lead support for new projects

Travel to identified potential project locationsGather key data points and create a written summary of findings for HRDP PMsConduct cemetery assessments with local cemetery associates in preparation for records projectTrack timelines and perform estimations to aide in coordinating the kick-off and close-out schedules based on analysis of location needsSupport coordination with multiple departments and team members (IT, Property Development, PM, HMIS, Property Records Validation Specialist) to determine pre-work activities and timelineCoordinate logistics and activities of the startup team based off results of the startup plan analysisSupport the startup team by assisting with office set up, records organization, supply orders and establishing/testing of reconciliation rulesWork with PM, SRIS and location to support closeout activities and help transition project team to new locationMaintain accountability for startup team/location pre-work responsibilities, including a location assessment of their property maps, identifying and escalating potential obstacles to PMs before they become roadblocksAssist the Managers in the interview process when hiring team membersActively participate in onboarding team membersAssist with property descriptors and Inventory Change Requests to prepare for reconciliationLead Change Management initiatives for location readiness

Analytical support for in-process projects

Support execution and evaluation of HMIS data and image uploads, etc.Participate in Quality Analysis of both reconciliation and scanning at locationsContribute to and help implement process improvement activities for data analysis and uploadAssists in developing dashboard for metricsDevelop business insights based on analysis of results, and communicate key findings to various members of management to facilitate data-driven decision-makingPrepares reports, performs analyses, and evaluates opportunities

Communication and Planning

Gathers appropriate resources to complete assigned projects on time and within budgetEscalates obstacles/issues to meeting timelines and deliverables.Reports project status according to prescribed timelines for a given projectPlans and communicates with Project Managers regularly to determine timeline and resourcesDevelops polished presentations and confidently delivers the information to internal and external customers in a clear and concise fashionServes as advocate for DOE Team and HRDP project and builds rapport between new location staff and project teamAssists in identifying best practices through a review of processesEstablishes and maintains relationships with various departments

MINIMUM Requirements

Education

High School Diploma or equivalentBachelor degree preferred

Experience

Five years of applicable work experience in an area requiring strong attention to detail such as auditing contracts, maintaining financial recordsTwo years of leadership experience preferredTypically requires a minimum of 3-5 years of cemetery records experience

Knowledge, Skills & Abilities

Ability to communicate effectively (written and oral) across all levels of management, end-users and peers; ability to identify and flex communication style particularly when establishing new relationshipsMaintains calm under pressureStrong problems solving skillsProven leadership skills, including but not limited to interpersonal, motivational and situational awareness skillsIntermediate Excel skills (formulation creation, pivot tables and other intermediate functions)Demonstrated knowledge of process improvement & project management principles, methodologies and processesAbility to follow detailed processes and procedures and work with minimal supervisionSelf-motivated and driven to produce results within tight deadlines and with maximum quality within allowed time constraintsHighly detail-oriented with a careful eye for quality controlAbility to handle confidential and sensitive information with discretionProficient in various software programs, including Word, Outlook and PowerPointKnowledge in operational business processes and systems

Work CONDITIONS

Work EnvironmentShared workspaces in close proximity to coworkers75% travel requiredBusiness attire; professional dress may be required in some facilities Work PosturesSitting continuously for many hours per day, up to 6 hours per dayClimbing stairs to access buildings frequently

Work HoursWorking beyond “standard” hours as the need arises

Postal Code: 77019

Category (Portal Searching): Administration and Clerical

Job Location: US-TX - Houston