Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

This position offers the opportunity to help families and friends through one of the most difficult times in their lives. This Event Manager role is responsible for creating and coordinating Celebration of Life personalized services designed to create a meaningful remembrance that reflects the life and passions of the families’ loved ones. This includes special room offerings, decorating styles, food and mementos.

JOB RESPONSIBILITIES 

Event Planning Framework

Work with locations’ leaders and funeral directors to establish and maintain personalized sample vignettes for displayTravel to locations and provide ongoing event planning and implementation education to staff to ensure celebrations result in anticipated outcomesEstablish and maintain locations’ event related inventories such as linens, runners, overlays, utility kits and craft suppliesBuild trusting relationships with location staff to ensure events are set up timely and fully staffed throughout eventsIdentify, establish and maintain local and online vendor lists to accommodate personalized service needsEstablish corporate purchasing card, maintain expense tracking in the company’s information system and code receipts according to policies and guidelinesMonthly submit revenue and expenditure reporting to market leadershipEstablish annual revenue goals and expenditures with market leadership

Event Management                                   

Review all personalized order forms for celebration packagesAs needed, meet with families and funeral staff to determine venue site selections and personalized displaysMaintain a sense of empathy and support when communicating with familiesCoordinate and implement the Celebration of Life Personalization EventDetermine and obtain contents and items needed for servicesPurchase and adorn surprise keepsakes, etc. for each serviceRetrieve inventory displays and other items needed from storageEnsure staff scheduling for set up of events and breakdowns is in placeArrive and attend events as needed, adapting work schedule to accommodate dates and timesIn compliance with company policies and guidelines, ensure all pre and post forms and documentation are completed in a timely mannerAcknowledge staff for exemplary support and provide constructive, effective feedback for areas of improvement when neededThis is not intended to be an all-inclusive list of the essential functions or duties related to this job

MINIMUM Requirements

Education

High school diploma or equivalent requiredAssociate Degree in hospitality preferred but not required

Certifications/Licenses

Valid state driver’s license in good standing

Experience

Five years hospitality or event planning work experience including customer service, souring, revenue and expenditure trackingTwo years funeral industry experience preferred but not required

Knowledge, Skills and Abilities

Ongoing ability to create and design personalized specialized eventsLeadership and team qualitiesStrong work ethicAbility to adapt to fluctuating schedulesAbility to travelStrategic planning skillsOrganizational skills and attention to detailEffective and empathetic communication skillsIntermediate MS Office suite skills

Work CONDITIONS

Work EnvironmentWork indoors and outdoors during all seasons and weather conditionsLocal and/or multiple location traveling requiredComply with Field dress code policyWork PosturesFrequent, continuous periods of time standing, up 6 hours per daySitting continuously for many hours per day, up to 6 hours per dayClimbing stairs to access buildings frequentlyPhysical DemandsPhysical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usageLifting up to 25 poundsFrequent walking, kneeling and reachingWork HoursFrequent need to work beyond “standard” business hoursTravel within a region up to 50%

Postal Code: 33610

Category (Portal Searching): Administration and Clerical

Job Location: US-FL - Tampa