Primary Roles & Responsibilities: + Proven experience as network technician/administrator or relevant position + Outstanding diagnostic, problem-solving and analytical skills + Excellent written, oral, and interpersonal communication skills + Good knowledge of LAN/WAN networks, TCP/IP protocols and network technologies + Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration + Review, design, and implement solutions for our customers to meet their requirements + On-call status when needed for afterhours troubleshooting and network incidents + Complete network equipment installation, testing, maintenance, and configuration activities of a variety of network equipment + Responsible for implementing standard changes + Participate in meetings and represent the company with customers, vendors and provide input on various initiatives + Keep updated on emerging technologies and standard business practices + Perform network closet clean-up, switch port optimization, and survey work as needed. + Represent the organization when needed in technical meetings and briefings + Propose and implement hardware and software upgrades that will improve the performance and reliability of the network system Required Qualifications: + Active CCNA certification + 2-5 years of experience with Cisco Routers and Switches + Solid knowledge of Cisco command line configuration + General comprehension of the various components and sub-components of data center infrastructure. + Excellent judgement and analytical skills, ability to prioritize tasks based on fluctuating needs Supervisory Responsibility This position has no direct reports. #LI-TH1