No Relocation Assistance Offered Job Number #168299 - Del.Miguel Hidalgo, Mexico City, Mexico **Who We Are** Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name! Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all. The GTN Deduction Analyst will be responsible for monitoring and reviewing Commercial deductions (e.g. Promotions, Pricing, Returns, Damages, Post Audits). Communicate to Commercial CDT´s, Local Finance Teams any missing support for deduction open items and clear credit notes vs proporter deduction. Also analyzing and solving customer payment, Collection, Credit Management and Deduction management exceptions **GTN Deductions responsibilities include but are not limited to:** + Monitor key performance metrics to measure the quality and efficiency Deductions (Commercial) and Reporting processes. + Lead the month end process: measure monthly performance against KPIs, prepare summary of commentary, closing meeting slides, Collections, Disputes/Claims Status avoiding impacts on bad debt reserve or PnL. + Correspond with customers, CDO and Credit to Cash Local Team regarding past due balances to resolve credit hold situations and involve CDO/CAM if CDO unable to get information from customer. + Determine and recommend new strategies within the Internal Control of 3 way matching Process for customers. + Handling customer request and escalation to local teams (CDO, CS&L, Local C2C) + Assisting with commercial deduction resolution and coordinating with local team as required + Request approval to move status related to GTN Deductions to a Collectible Status. + Prepare GTN Deductions Aging Open items Reports and then monitor progress. + Monthly Collaboration Meetings with CAM related to GTN status. + Escalated with Local CDT Finance + Follow up GTN Documentation Pending Process revisit the process to ensure accuracy + Follow up of disputes sent to the Customer (AP)/to have the payments back. + Customer Portal to monitor the Status + Meetings/Calls AP/Customers + Continuous cross-functional collaboration (C2C, O2I ,CDT, Local Finance Teams) - Definition of Roles & Responsibilities - Customer Business Knowledge - Workflows documented for C2C processes + Track end to end order process (manually): + Validate shortage and vendor compliance deductions - Identify and follow up on refusals + Identify Root Causes & actions have been initiated Other activities include: participation and administration of operation and business partnering + Active participation in the Continuous Improvement Process in order to identify opportunities of Simplification, Estandarization & Automation of the C2C processes. ( Process Mapping, Scripting and RPA/BOT´s) + Performing customer Logistics analysis utilizing customer financial documentation, payment history and external (3rd party) data + Interaction with local teams for approvals of customer credit limits and additional information requirements + Analyzing and reviewing existing customer payment term change requests + Active Participation of the FEED Principal Strategy and the DE&I initiative to the team. + Active participation in the Continuous Improvement Process in order to identify opportunities of Simplification, Estandarization & Automation of the C2C processes. ( Process Mapping, Scripting and RPA/BOT´s) **Minimum Required Education, Experience and Professional Qualifications** + Accountant, Finance & Economic & Administrative Degree + 1 to 3 Year of Experience in Finance Areas + One year of experience in C2C processes (Desired) + Strong oral and written communication in English **Our Commitment to Inclusion** Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business. **Equal Opportunity Employer** Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law. Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form (https://docs.google.com/forms/d/e/1FAIpQLSdaxk\_eF4utznQoVHlxmL9jVFJbOkM4Oe5CAdKOg-h9EPdLfg/viewform) should you require accommodation. \#LI-Hybrid