No Relocation Assistance Offered Job Number #167806 - Del.Miguel Hidalgo, Mexico City, Mexico **Who We Are** Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name! Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all. **Join Our Team as a Collections & Deductions Analyst!** We're looking for a Collections & Deductions Analyst to join our team and lead our efforts in optimizing customer account collections and deductions management. **Your Impactful Role:** + **Proactive Insight** : Detect and prevent collection issues before they arise, ensuring smooth financial operations. + **Customer Collaboration** : Engage with customers to resolve past due amounts and maintain positive relationships. + **Strategic Solutions** : Work closely with finance and sales teams to address and resolve business issues. **Responsibilities:** _Collections Mastery:_ + Oversee customer account balances with a strategic eye. + Issue timely past due notices and follow up for payments. + Escalate and resolve collection challenges with the support of finance and sales teams. + Prepare insightful reports, monitor performance, and contribute to financial recovery strategies. _Deductions Expertise:_ + Delve into open customer deductions, offering solutions for accurate financial records. + Coordinate with internal teams to streamline deduction processes and communicate updates. + Lead efforts in submitting disputes and clearing credit notes, ensuring bottom-line impact. **Why You'll Love Working With Us:** + **Innovative Environment** : Be part of a team managing monthly accounts receivable, contributing to major financial operations. + **Diverse Clients** : Work with top-tier customers spanning ecommerce, veterinary groups, pet stores, and more. + **Collaborative Culture** : Engage in cross-functional meetings, driving continuous improvements and innovative solutions. **About Us:** Join our C2C Team, a cornerstone in managing the financial heartbeat of our Hills US & CA subsidiaries. Together, we'll tackle challenges, celebrate successes, and drive meaningful change in the world of finance. **Requirements:** + Knowledge of financial statements and financial ratios. + Prior experience the Order to Cash process. + Proficiency with SAP, Word, Excel and Google tools (sheets, slides, AODocs, etc). + Experience in reporting + Proficiency in English + Undergraduate Degree required. + Prior experience in a customer service environment required. **Ready to Make a Difference?** Apply now and become a vital part of our journey to financial excellence! **Our Commitment to Inclusion** Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business. **Equal Opportunity Employer** Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law. Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form (https://docs.google.com/forms/d/e/1FAIpQLSdaxk\_eF4utznQoVHlxmL9jVFJbOkM4Oe5CAdKOg-h9EPdLfg/viewform) should you require accommodation. \#LI-Hybrid