About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Poolside paradise meets city sleek under the Miami sun. Above the trendy Brickell Avenue – find the best of both big city adventure and a tropical getaway – arrive at our lifestyle-inspired lobby, savour the fun and flavourful dining experiences, and spend the day with a swim or sway in a hammock within our two-acre sun-kissed sanctuary. It’s all set against the Miami skyline overlooking the city’s fashionable art, dining, and entertainment scenes just minutes from our doorstep.Four Seasons Hotel Miami is an urban oasis nestled in the residential side of Brickell surrounded by Miami’s favorite neighborhoods. The Hotel offers a relaxing two-acre pool terrace, Equinox Fitness Center & Spa, multi-million dollar art collection, an award winning steakhouse - EDGE Steak & Bar, and connects guests to Miami’s most alluring and vibrant destinations recommended by in-house experts.
QUALIFICATION REQUIREMENTS:
1. Excellent reading, writing and oral proficiency in the English language.
2. 2 - 3 years previous catering sales, sales manager, conference service manager or food & beverage manager experience.
3. Strong strategic sales abilities to include qualifying, selling and closing sales skills.
4. High level of creativity with attention to detail, paired with strong business acumen.
JOB FUNCTIONS:
1. The ability to monitor and maintain accurate account bookings in Delphi (Golden S&C) to include, all aspects of Delphi (Golden S&C) account management, forecasting average checks, BEOs, etc.
2. The ability to coordinate the sales efforts between sales department and catering to ensure proper utilization of function space to yield maximum revenue.
3. The ability to conduct site visits of the property with meeting planners and potential clients.
4. The ability to negotiate with clients and achieve maximum revenue/profit potential while satisfying client needs.
5. The ability to communicate, coordinate and motivate all other departments to ensure quality of guest satisfaction.
6.The ability to oversee, supervise and follow up on the operational execution of banquet events.
7. The ability to prepare a monthly booking report, review for accuracy and approve each month all revenue from all bookings, review for accuracy and approve all individual production.
8. The ability to achieve yearly personal and team sales booking goals.
9. The ability to be fully versed in all banquet space, facilities and capabilities of competitive market.
10. The ability to review all function space with the Banquet Manager and Head House attendant regarding clients’ requirements for specific groups or functions.
11. The ability to review all banquet event orders, daily and weekly banquet sheets and all banquet checks to ensure accuracy in all aspects of content.
12. The ability to provide creative and analytical input on the marketing plan and budget.
13. The ability to assist in developing and executing projects for assigned market areas to increase catering activity, volume and profit.
14. The ability to perform other tasks or projects as assigned by hotel management and staff.
Benefits Four Season Employees Enjoy
Competitive Employee Health, Basic Dental and Vision Insurance Complimentary Rooms Nights at Four Seasons Exclusive discount and travel programs with Four SeasonsVacation, Sick and Holiday PayPaid Parental Leave 401k plan with match Energizing Employee Culture where you are encouraged to be your true self!Comprehensive learning and development programs to help you master your craft.Inclusive and diverse employee engagement events all year-round.And so much more!Four Seasons Hotel Miami is an urban oasis nestled in the residential side of Brickell surrounded by Miami’s favorite neighborhoods. The Hotel offers a relaxing two-acre pool terrace, Equinox Fitness Center & Spa, multi-million dollar art collection, an award winning steakhouse - EDGE Steak & Bar, and connects guests to Miami’s most alluring and vibrant destinations recommended by in-house experts.
The Opportunity
Acting as manager on duty pertaining to food and beverage operations. Oversee daily operation of EDGE Steak.Create and maintain schedules for all Front of House staff in all Food and Beverage outlets. Evaluate staff’s needs to ensure proper training, accountability, follow up and overall support. Proactively create and maintain all ordering through Birtchstreet to ensure items needed for service are readily available. Acts as one of the property experts for the MICROS, and other digital platforms adopted into the Food and Beverage operation. Implement and initiate changes needed to menu based on guests demand and ensure employees are well versed and following menu specifications. Continuously look to enhance the Food and Beverage offerings within the hotel. Effectively communicates shift pass, projects, positive and constructive feedback to the F&B team.Preferred Qualifications and Skills
Must have a strong Food and beverage knowledge.College degree preferably specializing in hotel/restaurant management or equivalent experience is required.One to two years previous experience in a line, supervisory or assistant manager position in Food & Beverage.Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job.Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.Requires ability to operate computer equipment and other food & beverage computer systems.Requires reading, writing and oral proficiency in the English language.Eight to ten hour shifts; scheduled days and work hours may vary based on need.Benefits Four Season Employees Enjoy
Energizing Employee Culture where you are encouraged to be your true self! Comprehensive learning and development programs to help you master your craft. Inclusive and diverse employee engagement events all year-round. Exclusive discount and travel programs with Four Seasons Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan) And so much more!About Us
https://www.youtube.com/watch?v=lzq78MIkT2s&t=3s https://www.instagram.com/fsmiami/?hl=en https://www.instagram.com/edgemiami/?hl=en https://www.fourseasons.com/miami https://twitter.com/fsmiami?lang=enVisa Requirements
US work authorization is required.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf