The opportunity

Delaware North Parks and Resorts is seeking a Catering Sales Manager to join our team at Holiday Inn Estes Park in Estes Park, CO.

 

In this role, you will serve as the primary point of contact for clients after the contract is signed, focusing on event detailing, upselling food and beverage, and ensuring flawless execution of catering-only events. Your expertise will ensure every event is seamless, memorable, and aligned with the highest standards of guest satisfaction.

Pay

Minimum \u2013 Anticipated Maximum Base Salary: $55,000 - $62,200 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

Medical, dental, and vision insurance401(k) with up to 4% company match Annual performance bonus based on level, as well as individual, company, and location performancePaid vacation days and holidaysPaid parental bonding leaveTuition and/or professional certification reimbursementGenerous friends-and-family discounts at many of our hotels and resorts

What will you do?Partner with Sales Managers to seamlessly transition contracted events into detailed Banquet Event Orders (BEOs), ensuring all client specifications are accurately captured.Conduct client consultations to finalize menus, room layouts, timelines, and all event logistics.Identify and proactively upsell food and beverage enhancements, specialty décor, and additional services to maximize revenue and elevate the guest experience.Manage catering-only events from planning through execution, working closely with culinary, banquet, and operations teams to deliver exceptional service.Maintain regular communication with clients pre- and post-event to ensure satisfaction and address any adjustments.Prepare and distribute accurate, timely BEOs and event resumes to all relevant departments.Attend and represent the property at client tastings, vendor meetings, and site visits as needed.Maintain knowledge of current F&B trends, local vendor partnerships, and competitive offerings to provide creative solutions for clients.

More about youMinimum of 2 years’ experience in catering, event management, or hospitality operations.Strong background in event detailing, BEO creation, and F&B service standards.Proven ability to upsell and increase event revenue while maintaining client trust.Excellent organizational skills with a high attention to detail.Preferred experience working with Salesforce/DelphiOutstanding interpersonal and communication skills to work effectively with clients, vendors, and internal teams.Ability to manage multiple events simultaneously and meet deadlines in a fast-paced environment.Flexibility to work evenings, weekends, and holidays based on event schedules.No degree required—equivalent professional experience considered.Who we are

Holiday Inn Estes Park is a haven for outdoor enthusiasts. The hotel is only two miles from the Rocky Mountain National Park and a short walk to the heart of town. Our natural playground offers many outdoor activities: hiking, biking, fly fishing, and rafting. We offer on-site housing and discounts on meals, retail, and lodging.

 

 

We accept applications on an ongoing basis until the role is filled. There is no fixed deadline to apply.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can\u2019t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you\u2019re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we\u2019re invested in helping you achieve your career goals.

Together, we\u2019re shaping the future of hospitality \u2014 come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.