The opportunity

Delaware North Sportservice is searching for a Catering Sales and Operations Manager to join our team at Busch Stadium in Saint Louis, Missouri. In this role, you will develop and execute strategic sales and marketing plans to create exceptional events for guests in our restaurants, suites, and other party areas. If you have catering sales experience, and want to grow your career in the action-packed environment of Busch Stadium, apply today!

Pay

Minimum \u2013 Anticipated Maximum Base Salary: $55,300 - $74,600 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

Medical, dental, and vision insurance401(k) with up to 4% company match Annual performance bonus based on level, as well as individual, company, and location performancePaid vacation days and holidaysPaid parental bonding leaveTuition and/or professional certification reimbursementGenerous friends-and-family discounts at many of our hotels and resorts

What will you do?Partner closely with client, guests, and catering staff to produce exceptional events that exceed guest expectations, drive referrals, and build positive brand awarenessPlan, coordinate, and execute all catering events from start to finish and ensure the highest quality of product and service throughoutDevelop effective presentations both verbally and written where ideas and recommendations display strong understanding and expertise in the sales processManage the customer decision and relationship process, negotiate prices and arrangements with clients, draw up contracts, and secure client's signature and depositCoordinate with operations managers to organize necessary banquet, kitchen, and service staff and arrangements for each eventDocument and review all records for each catering event and analyze what can be done to improve booking sales; maintain an excellent track record of maintaining budgetary allotments and exceeding guests' expectationsFacilitate repeat and new business for catering functions and exceed the sales expectations of the Catering and Special Events DepartmentDesign and deliver appropriate catering menus by collaborating with clients and chefs

More about youMinimum three years of catering management experience in an arena or other large venue is requiredExperience in food preparation, inventory and cost control, scheduling, and purchasingExcellent customer service orientation, communication, data analysis, and organizational skillsAbility to work event hours including some holidays, weekends, and eveningsBachelor's degree in hospitality management or related preferred

Shift details

Day shift
Evening shift
Holidays
Weekends
Event based

Who we are

Delaware North operates concessions, premium dining, retail, and restaurants at Busch Stadium, home of the St. Louis Cardinals, and has been the hospitality partner since 1953. Our culinary team creates menu items for all tastes – from ballpark staples and St. Louis classics to fine dining and signature dishes.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can\u2019t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you\u2019re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we\u2019re invested in helping you achieve your career goals.

Together, we\u2019re shaping the future of hospitality \u2014 come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.