Exciting news for those looking to grow a career in catering and hospitality! The Hilton Austin, located in the heart of Downtown with a direct connection to the Austin Convention Center, is seeking a Catering & Events Coordinator following a recent internal promotion. This is the perfect opportunity for individuals eager to kickstart their career in catering and events with a world-class brand in a vibrant city!

What will I be doing?

The Catering & Event Coordinator provides the director and managers of catering and events with administrative and clerical support. 

Specifically, you would be responsible for performing the following tasks to the highest standards:

Answers phones: qualifies incoming inquiry calls and ensures all inquiries are dealt with accurately,timely and in a professional manner.Updates sales contracts, BEO’s, correspondence, reports, forms, attendance guarantees, etc., as needed bysales and events team.Maintains Sales system (i.e. Delphi, SalesPro, etc.) docs and ensures consistent, accurate and workingproperly.Assists managers on creative projects including proposals, promotions, blitzes, invitations, special events, etc.Maintains timely and effective paper & digital flow and communication within department and to other departments.Maintains flow of sales contracts through proper distribution to client, team, and to appropriate dept. head.Works with hotel leadership to confirm arrangements and detail in-house meeting functions as neededDistributes BEO’s, Changes, Rooming Lists, Signed Contracts, Revisions, etc. to appropriate departments as it relates to meeting and groups.Assists guests and clients with small changes, requests, etc., and completes needed paperwork for Manager.Conducts site inspections for the department as neededEnters group pickup in sales pro daily and enters preferred production in sales pro monthly.Maintains constant flow of thank you letters for groups/functions and distributes accordingly to departments and maintain appropriate files.Monitors/Orders office supplies and sales collateral to ensure we are properly stocked at all times with full packets, collateral, supplies and promotional items.Calls clients for guaranteed numbers for functions 72 hours prior, creates/closes house accountsOrganizes in-house deliveries, amenities, welcome letters, transportation schedules, etc. as needed.Attends meetings, taking minutes and distributes accordingly.Other items as they relate to the Sales and Marketing effort of the hotel as well as any other items as needed by entire management staff, time permitting.

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What are we looking for?

 Minimum Years of Experience: one (1) year customer service experience & Microsoft Office proficient

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledge of the hotel property management systems (Delphi.fdc), Hotel industry experience, administrative support experience 

 

 

Schedule: Monday - Friday from 8:30am-5:00pm 

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits.

Medical Insurance Coverage Options – for you and your family. Able to enroll after 90 days of employment Vision, dental, life and disability insuranceMental Health ResourcesBest-in-Class Paid Time Off (PTO) – you can accrue up to 144 hours of PTO in your first year of employment.Go Hilton travel discount program: 100 nights of discounted travel per calendar yearParticipating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay.Career growth and developmentTeam Member Resource GroupsRecognition and rewards programsAccess to your pay when you need it through DailyPayAccess to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)Inclusive family-building and fertility benefitsExpanded bereavement leave.Adoption Assistance programComplimentary Parking Complimentary Team Member Lunch