Catering and Events Coordinator - Hilton Austin
Hilton
Exciting news for those looking to grow a career in catering and hospitality\! TheHilton Austin \(https://www\.linkedin\.com/preload/\#\), located in the heart of Downtown with a direct connection to the Austin Convention Center, is seeking a Catering & Events Coordinator following a recent internal promotion\. This is the perfect opportunity for individuals eager to kickstart their career in catering and events with a world\-class brand in a vibrant city\!
**What will I be doing?**
The Catering & Event Coordinator provides the director and managers of catering and events with administrative and clerical support\.
Specifically, you would be responsible for performing the following tasks to the highest standards:
+ Answers phones: qualifies incoming inquiry calls and ensures all inquiries are dealt with accurately,
+ timely and in a professional manner\.
+ Updates sales contracts, BEO’s, correspondence, reports, forms, attendance guarantees, etc\., as needed by
+ sales and events team\.
+ Maintains Sales system \(i\.e\. Delphi, SalesPro, etc\.\) docs and ensures consistent, accurate and working
+ properly\.
+ Assists managers on creative projects including proposals, promotions, blitzes, invitations, special events, etc\.
+ Maintains timely and effective paper & digital flow and communication within department and to other departments\.
+ Maintains flow of sales contracts through proper distribution to client, team, and to appropriate dept\. head\.
+ Works with hotel leadership to confirm arrangements and detail in\-house meeting functions as needed
+ Distributes BEO’s, Changes, Rooming Lists, Signed Contracts, Revisions, etc\. to appropriate departments as it relates to meeting and groups\.
+ Assists guests and clients with small changes, requests, etc\., and completes needed paperwork for Manager\.
+ Conducts site inspections for the department as needed
+ Enters group pickup in sales pro daily and enters preferred production in sales pro monthly\.
+ Maintains constant flow of thank you letters for groups/functions and distributes accordingly to departments and maintain appropriate files\.
+ Monitors/Orders office supplies and sales collateral to ensure we are properly stocked at all times with full packets, collateral, supplies and promotional items\.
+ Calls clients for guaranteed numbers for functions 72 hours prior, creates/closes house accounts
+ Organizes in\-house deliveries, amenities, welcome letters, transportation schedules, etc\. as needed\.
+ Attends meetings, taking minutes and distributes accordingly\.
+ Other items as they relate to the Sales and Marketing effort of the hotel as well as any other items as needed by entire management staff, time permitting\.
\#LI\-JW1
**What are we looking for?**
+ Minimum Years of Experience: one \(1\) year customer service experience & Microsoft Office proficient
+ It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledge of the hotel property management systems \(Delphi\.fdc\), Hotel industry experience, administrative support experience
**Schedule:** Monday \- Friday from 8:30am\-5:00pm
**The Benefits** – Hilton is proud to have an award\-winning workplace culture ranking\#2 Best Company To Work For in the U\.S\.
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits\.
+ Medical Insurance Coverage Options – for you and your family\. Able to enroll after 90 days of employment
+ Vision, dental, life and disability insurance
+ Mental Health Resources
+ Best\-in\-Class Paid Time Off \(PTO\) – you can accrue up to 144 hours of PTO in your first year of employment\.
+ Go Hilton travel discount program: 100 nights of discounted travel per calendar year
+ Participating in the 401\(k\) Plan and company match is the perfect way to save for the future\. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay\.
+ Career growth and development
+ Team Member Resource Groups
+ Recognition and rewards programs
+ Access to your pay when you need it through DailyPay
+ Access to a wide variety of educational credentials \(ex\. college degrees, high school completion, English\-language learning, digital literacy, professional certificates and more\)
+ Inclusive family\-building and fertility benefits
+ Expanded bereavement leave\.
+ Adoption Assistance program
+ Complimentary Parking
+ Complimentary Team Member Lunch
**Job:** _Catering and Event Services_
**Title:** _Catering and Events Coordinator \- Hilton Austin_
**Location:** _null_
**Requisition ID:** _HOT0BWGX_
**EOE/AA/Disabled/Veterans**
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