Austin, TX, 78703, USA
8 days ago
Catering and Events Coordinator - Hilton Austin
Exciting news for those looking to grow a career in catering and hospitality\! TheHilton Austin \(https://www\.linkedin\.com/preload/\#\), located in the heart of Downtown with a direct connection to the Austin Convention Center, is seeking a Catering & Events Coordinator following a recent internal promotion\. This is the perfect opportunity for individuals eager to kickstart their career in catering and events with a world\-class brand in a vibrant city\! **What will I be doing?** The Catering & Event Coordinator provides the director and managers of catering and events with administrative and clerical support\. Specifically, you would be responsible for performing the following tasks to the highest standards: + Answers phones: qualifies incoming inquiry calls and ensures all inquiries are dealt with accurately, + timely and in a professional manner\. + Updates sales contracts, BEO’s, correspondence, reports, forms, attendance guarantees, etc\., as needed by + sales and events team\. + Maintains Sales system \(i\.e\. Delphi, SalesPro, etc\.\) docs and ensures consistent, accurate and working + properly\. + Assists managers on creative projects including proposals, promotions, blitzes, invitations, special events, etc\. + Maintains timely and effective paper & digital flow and communication within department and to other departments\. + Maintains flow of sales contracts through proper distribution to client, team, and to appropriate dept\. head\. + Works with hotel leadership to confirm arrangements and detail in\-house meeting functions as needed + Distributes BEO’s, Changes, Rooming Lists, Signed Contracts, Revisions, etc\. to appropriate departments as it relates to meeting and groups\. + Assists guests and clients with small changes, requests, etc\., and completes needed paperwork for Manager\. + Conducts site inspections for the department as needed + Enters group pickup in sales pro daily and enters preferred production in sales pro monthly\. + Maintains constant flow of thank you letters for groups/functions and distributes accordingly to departments and maintain appropriate files\. + Monitors/Orders office supplies and sales collateral to ensure we are properly stocked at all times with full packets, collateral, supplies and promotional items\. + Calls clients for guaranteed numbers for functions 72 hours prior, creates/closes house accounts + Organizes in\-house deliveries, amenities, welcome letters, transportation schedules, etc\. as needed\. + Attends meetings, taking minutes and distributes accordingly\. + Other items as they relate to the Sales and Marketing effort of the hotel as well as any other items as needed by entire management staff, time permitting\. \#LI\-JW1 **What are we looking for?** + Minimum Years of Experience: one \(1\) year customer service experience & Microsoft Office proficient + It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledge of the hotel property management systems \(Delphi\.fdc\), Hotel industry experience, administrative support experience **Schedule:** Monday \- Friday from 8:30am\-5:00pm **The Benefits** – Hilton is proud to have an award\-winning workplace culture ranking\#2 Best Company To Work For in the U\.S\. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits\. + Medical Insurance Coverage Options – for you and your family\. Able to enroll after 90 days of employment + Vision, dental, life and disability insurance + Mental Health Resources + Best\-in\-Class Paid Time Off \(PTO\) – you can accrue up to 144 hours of PTO in your first year of employment\. + Go Hilton travel discount program: 100 nights of discounted travel per calendar year + Participating in the 401\(k\) Plan and company match is the perfect way to save for the future\. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay\. + Career growth and development + Team Member Resource Groups + Recognition and rewards programs + Access to your pay when you need it through DailyPay + Access to a wide variety of educational credentials \(ex\. college degrees, high school completion, English\-language learning, digital literacy, professional certificates and more\) + Inclusive family\-building and fertility benefits + Expanded bereavement leave\. + Adoption Assistance program + Complimentary Parking + Complimentary Team Member Lunch **Job:** _Catering and Event Services_ **Title:** _Catering and Events Coordinator \- Hilton Austin_ **Location:** _null_ **Requisition ID:** _HOT0BWGX_ **EOE/AA/Disabled/Veterans**
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