The opportunity

Delaware North Gaming is searching for a Casino Host to join our team at Wheeling Island Casino in Wheeling, West Virginia. As a Casino Host, you'll be integral to our exciting gaming operation, developing and implementing new promotions, building successful connections with our guests, managing special events, and much more. If you're knowledgeable of casino games, have a high degree of integrity, and love connecting with others, apply now!

Pay

Minimum \u2013 Anticipated Maximum Base Salary: $45,800 - $59,600 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

Medical, dental, and vision insurance401(k) with up to 4% company match Annual performance bonus based on level, as well as individual, company, and location performancePaid vacation days and holidaysPaid parental bonding leaveTuition and/or professional certification reimbursementGenerous friends-and-family discounts at many of our hotels and resorts

What will you do?Network with known players to identify and contact high-value guests by phone, email, and in-person interactionsEstablish and maintain relationships with assigned guests, keep players informed of events, activities, programs, and benefits as a VIP casino guestMake outgoing phone calls to generate trips, book accommodations, special events, hotels, restaurant reservations, and other amenitiesCreate and manage special events, including player parties, marketing promotions, and other activities to reward and recognize new and loyal existing playersSurvey players to determine their needs, and  share feedback with leadership for continuous program improvement

More about youAt least 21 years of ageNo college degree requiredAt least two years' experience in a customer service or sales position1 year as Casino Host or similar preferredAble to obtain and maintain a state gaming licenseKnowledgeable of various games, their rules, and can speak to them comfortably

Physical requirementsAbility to stand, walk, or sit for extended periods of timeAbility to lift at least 25 lbsMust be able to work nights, weekends, and holidays

Shift details

Days
Evenings
On call
Holidays
Every weekend
Events

Who we are

Wheeling Island Hotel-Casino-Racetrack in Wheeling, West Virginia, is a Delaware North-owned-and-operated regional gaming destination featuring 1,300 electronic gaming machines, 22 table games, live greyhound racing, and simulcast wagering. Wheeling Island also features a 151-room hotel, many dining options, and a 1,000-seat showroom.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can\u2019t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you\u2019re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we\u2019re invested in helping you achieve your career goals.

Together, we\u2019re shaping the future of hospitality \u2014 come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.