Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.
People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
Role Purpose
The successful candidate will provide a Cashier service for all companies within the Group. They will achieve target and deliver an excellent and comprehensive service, ensuring that their responsibilities are completed in accordance with the Group and/or Company policies. The Cashier function is responsible for the management and control of all commercial bank accounts across Howden Retail UK&I.
KEY ACCOUNTABILITIES
Planning/Reporting:
• Manages assigned projects and contribute to other projects as required
• Provides relevant management information to senior management
Technical:
• Banks and allocates incoming cash and cheques
• Processes cheque and electronic payments for all Group company bank accounts
• Processes inter-group cash transfer requests for all Group company bank accounts
• Reviews and arranges authorisation of correctly processed payment requests
• Processing of entries onto Group company Accounting and Banking systems
• Reconciles and maintain all bank and system records
• Processes IBA credit card payments
• Deals with accounts queries promptly and efficiently
• Keeps informed of all regulatory and legal changes which impacts on the job role
• Ensures up to date records are maintained at all times on the Company systems
• Responds appropriately to urgent issues as they arise
Policy, Process and Procedures:
• Interprets instructions and issues arising, and then implement actions according to policies and procedures, in particular CASS (Client Asset Sourcebook) rules
People Management/Personal Development:
The jobholder has no direct reports.
• Actively undertakes personal development to ensure up to date knowledge and understanding of best practice
• Remains aware of external, industry, legal and regulatory developments etc to ensure practice and outputs are of a sufficiently high standard
• Keeps informed of all legal and regulatory developments relevant to the Operating Entity/Group
Regulatory and Compliance:
The Board of each Operating Entity requires the highest standards of corporate governance, operational excellence and financial reporting throughout the Group from all its employees. Specific responsibilities are listed below. Reference to team (below) is only applicable where the jobholder has direct line management responsibilities:
• Ensures compliance of self and team (as appropriate if the job holder has line management responsibilities) with all applicable legal, fiscal and regulatory obligations in the form of policies and procedures
• Ensures correct authorisation is obtained and processes followed when required by the Operating Entity and/or Group
• Ensures performance, HR and T&C records are up to date and meet the Operating Entity and/or Group’s requirements (which will include those of direct reports if the job holder has line management responsibilities)
• Maintains accurate records and deal with correspondence appropriately
• Operates in an honest, professional and ethical manner
• Strictly adheres to the Group Employee Code of Conduct which strongly aligns to the FCA’s code of conduct that all regulated entities must adhere to
• Completes all relevant regulatory training
• Ensures remain competent to carry out role (this will include team members where job holder has direct reports)
PERSON SPECIFICATION
Knowledge/Experience
• Experience not essential, training will be given. However, preference will be given to applicants who have some experience of working in an office environment in an administrative capacity, ideally with numerical information
• It will be an advantage if the applicant has an understanding of processes and procedures within the insurance market
Skills/Behaviours
• Numerate
• Attention to detail with ability to produce accurate documentation and to file documents appropriately
• Ability to work effectively within a team
• Prioritisation and organisational skills – able to work to deadlines and is willing to be flexible with regards to working hours, if required
• Self-motivated
• Competent IT skills, including but not limited to Microsoft Word, Excel and PowerPoint
• Ability to communicate effectively, both verbally and in writing, with internal and external stakeholders
Qualifications
GCSE’s (or equivalent) including Math’s and English essential (to Grade C or the equivalent)
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
Our successes have all come from someone brave enough to try something new
We support each other in the small everyday moments and the bigger challenges
We are determined to make a positive difference at work and beyond
Reasonable adjustmentsWe're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
Fixed Term Contract (Fixed Term)