REQ13024 Cashier, Cage - Paphos (Open)

POSITION SUMMARY:

A Cage Cashier provides professional, prompt and accurate service relating to monetary and financial transactions in a secure environment known as the Cage.

PRIMARY RESPONSIBILITIES:

Ensures the provision of professional and timely service to customersMaintains sound knowledge of the City of Dreams Mediterranean and C2 Casinos Standard Operating Procedures and servicesConsistently seeks to develop a trusting relationship and working rapport with team membersEnsures a positive approach to work, whilst assisting with the training of new and existing staffPerforms all transactions related to cash or gaming chips in an accurate and timely manner, including communicating “shift hand-over” issuesEnsures the accuracy of all transactions on the allocated shift and takes ownership of the assigned inventory of cash, chips and/or cash equivalents including verification of the inventory at the end of the shiftOperates the company software according to the procedures of the Department to perform various transactions and services to C2 CustomersReplenishes assigned inventory as determined by business demands, ensuring minimal disruption to customer serviceMaintains accurate records off all transactions on shiftPrepares daily reports as required for financial reporting purposesEnsures all paperwork is presented and organized in an auditable manner

QUALIFICATIONS:

Education & Experience
Minimum 1 year of previous customer service and cash handling experience

(Preferably from within the Gaming, Retail or Hospitality industries)

Skills / Competencies

Ability to communicate in English; Greek language knowledge is an advantageAttention to details and ability to work under pressureMathematical abilities

PERSONAL COMPETENCIES:

Is trustworthy, well presented, outgoing and highly motivatedAchieves agreed objectives and accepts accountability for resultsHas proven customer orientationAble to work shifts in a 24/7 operation and stand for long periods of timeOccasional travel to different properties where additional staff is needed may be requiredMotivated to adapt to a dynamic, fast paced but closed environmentDisplays the highest level of integrity