**Introduction** Hiring manager and Recruiter should collaborate to create the relevant verbiage. **Your role and responsibilities** * Payment processing: Applying incoming payments (such as checks, wire transfers, credit card payments, ACH payments) to customer accounts timely and accurately * Account reconciliation: Matching customer payments to outstanding invoices and reconciling any discrepancies between received payments and system records. * Research and resolution: Investigating unidentified payments, resolving issues like duplicate payments, overpayments, or misapplied payments. * Customer interaction: Responding to customer inquiries regarding their account balances, payment status, and billing issues. * Data entry: Accurately inputting payment details into the accounting system Key Skills & Experience: * Strong attention to detail and accuracy in data entry * Proficiency in accounting software and data management systems * Analytical skills to identify and resolve payment discrepancies * Excellent communication skills to interact with customers * Ability to work independently and meet deadlines in a fast-paced environment * Basic understanding of accounting principles and accounts receivable processes **Required technical and professional expertise** '-Bachelor’s degree in finance or related -Proven experience in Financial systems or a similar finance role -Proficiency in accounting software and Microsoft Excel, SAP -Strong attention to detail and accuracy -Excellent communication and interpersonal skills -Ability to prioritize and meet deadlines -Knowledge of accounting principles and regulations. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.