Major Responsibilities:

Acts as an expert resource person, assists team with more complex issues, works with team members to resolve problems, and provides necessary training to team members.Monitors and audits the work quality and analyzes daily statistics looking for any trends which are reported to management.Distributes and monitors daily work, assists management with employee guidance, and provides ongoing feedback on performance.Prepares remittances for application and also compiles Excel workbooks for daily team workload.Responsible for expert use of Epic, other integrated hardware, and system applications.Responsible for Payment Investigation and promoting cross-collaboration between other Revenue Cycle Departments.Responsible for balancing of batch totals posted to deposited amounts and forward appropriate documents to Reconciliation.Ensures the department’s cash applications are accurate. Accurately posts all denials and routes to the appropriate party. Prepares summary of cash applied for cash balancing.Applies all payments received to appropriate patient accounts. Responsible for the accurate and timely posting of bank lockbox payments, 835 files (new payers added continually), credit card, check payments and Accounting GL Transfers. Responsible for the accurate and timely posting of electronic and manual account adjustments. This would include, but not limited to, reviewing requests and adjustment reports to ensure accurate reconciliation. Responsible for the accurate and timely posting of non-cash vouchers to appropriate patients’ account.Adheres to established Advocate Aurora Health policies, procedures, guidelines, productivity, quality, and Internal Audit standards.

Licensure, Registration, and/or Certification Required:

None Required.

Education Required:

High School Graduate.

Experience Required:

Typically requires 5 years of experience in cash application or equivalent billing experience in a similar environment.

Knowledge, Skills & Abilities Required:

Ability to operate 10-key calculator, accurately and efficiently.Good organizational ability, and communications skills (written and verbal).A basic understanding of electronic health record (Epic) with the ability to read, enter and retrieve information from Epic.Basic bookkeeping skills and strong mathematics aptitude.Ability to demonstrate mathematical and analytical skills.Ability to listen to and understand information and ideas presented verbally and in writing.Consistently exercises logic and reasoning to assess and resolve problems.Combines and organizes information.Consistently maintains a professional and approachable demeanor.Able to work under pressure in a fast-paced environment.Ability to work independently.Pays strong attention to detail and maintains high degree of accuracy.Successfully alternates between two or more activities or sources of information.Accepts responsibility and maintains high level of accountability.Strong collaboration skills.

Physical Requirements and Working Conditions:

Must be able to sit the majority of the workday.Occasionally lifts up to 10 lbs.Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.