Description We are looking for a dedicated Case Manager Team Lead to oversee and support a team of case managers in delivering compassionate and effective services to individuals and families facing challenging circumstances. This Contract position offers an opportunity to work in a dynamic environment, ensuring program compliance and fostering team collaboration. Based in Los Angeles, California, this role is ideal for someone with strong leadership skills and a commitment to making a positive impact. Responsibilities: • Lead and provide guidance to case managers, ensuring they meet program objectives and deliver exceptional client care. • Oversee clinical and operational aspects of service delivery, including client intakes, assessments, and tailored service plans. • Ensure all case documentation is accurate, timely, and adheres to program regulations and reporting standards. • Collaborate with internal teams and external community partners to coordinate comprehensive care for clients. • Monitor staff workloads, conduct regular case reviews, and support quality assurance initiatives. • Participate in hiring, onboarding, and performance evaluations for case management personnel. • Assist in tracking program data, preparing reports, and contributing to program development and improvement. • Handle escalated or complex cases, providing direct intervention and support as needed. • Facilitate training and development opportunities for team members to enhance their skills and knowledge. Requirements • Minimum of three years of experience in social services, mental health, housing programs, or a related field. • Master’s degree in social work, psychology, or a related discipline (license or license-eligible preferred). • Proven ability to lead and mentor teams in a detail-oriented environment. • Strong knowledge of trauma-informed care principles and practices. • Familiarity with tools such as Atlassian Jira, CRM systems, and ERP platforms. • Experience with Agile Scrum methodologies and budget management processes. • Excellent communication skills and ability to collaborate effectively with diverse stakeholders. • Proficiency in cloud technologies and systems like IBM or similar platforms. TalentMatch® ­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .