Toronto, ON, Canada
15 hours ago
Case Manager
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QUALIFICATIONS

·         Fluent in both French and English an asset.

·         Understanding of provincial and private coverage criteria and how to navigate the Canadian drug coverage landscape.

·         Familiarity with the Special Authorization (SA) process for both public and private insurance in assigned territory.

·         Experience in the healthcare, pharmaceutical, or insurance industry would be an asset; experience with patients with cancer or rare diseases would also be an asset.

·         Strong customer service, communication, problem-solving and interpersonal skills required.

·         Demonstrates sensitivity and commitment to utilizing a patient-centric approach; is adept to responding to a patient's emotional, educational, and health literacy needs.

·         Proven ability to work autonomously within a team environment, in a remote/virtual setting.

·         Strong sense of organization, attention to detail, and ability to multi-task.

·         Strong Computer and Technical skills\: Excel, Word, Outlook, tablets, webportals/internet use.

·         Excellent written and verbal communication and interpersonal skills.

·         Established high speed internet access from home office

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