The Case Manager has primary responsibilities in Case Management and Institutional Support, On-Call/Crisis/Emergency Response, Administration, and Supervision/Advising. The Case Manager is responsible for for providing high-level student support intervention, coordination of services to student experiencing academic, personal, or medical difficulties to assist them in removing barriers to success through goal-oriented and strengths-based assessment to enhance their holistic well-being while living on campus. Case Manager is a key resource in delivering and participating in prevention education programming for their assigned areas. The Case Manager is supervised by the University Student Housing (USH) Care Team Director within the Residence Life area.

Note: All positions are considered a part of the larger team. In the event of a vacancy, staff may be asked to fulfill a role or have other job duties added to their position to meet the needs of staff and the department. Every effort will be made to recruit and fill positions as quickly as possible to allow staff to return to the duties for which they originally were hired.