Description We are looking for a dedicated Case Management Assistant to join our team on a long-term contract basis in San Leandro, California. In this role, you will support the Care Management team, assisting social workers and nurses with administrative tasks to ensure effective care coordination and discharge planning. This position requires strong organizational skills, attention to detail, and the ability to collaborate effectively with healthcare professionals. Responsibilities: • Assist the Care Management team by providing administrative support for care coordination and discharge planning activities. • Maintain and reconcile census data to ensure accurate tracking and reporting. • Coordinate and track communication, such as Important Message (IM) letters, denial letters, and patient choice forms, and regularly update the Care Management team. • Collaborate with payors to obtain necessary authorizations for admissions and post-discharge services, documenting all interactions in the financial system. • Work with referral sources to monitor bed availability and maintain a current database of referral options. • Facilitate effective communication between patients, payors, and healthcare providers to ensure seamless transitions of care. • Create and maintain detailed records and reports using electronic health record systems and case management applications. • Support the team in maintaining compliance with organizational policies and procedures. • Coordinate with the Revenue Cycle team to ensure the accuracy of inpatient encounter documentation. • Provide exceptional customer service while managing multiple inquiries and tasks simultaneously. Requirements • High school diploma or GED required; a Bachelor's degree in a related field is preferred. • Minimum of three years of experience in a healthcare setting or one year in utilization management at a medical group or health plan. • Proficiency with electronic health record systems and case management tools such as Midas or 3M. • Strong command of business English, including spelling, grammar, and punctuation. • Demonstrated ability to collaborate effectively in a team-based environment and work with diverse groups of individuals. • Advanced computer skills, including proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). • Excellent organizational, problem-solving, and prioritization skills. • Familiarity with medical terminology and current office administrative practices and procedures. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .