Job Description:

Responsibilities

Lead and manage hybrid endpoint environments using SCCM (30%) and Intune (70%).Administer SCCM for application packaging, patching, task sequences, and OS deployment.Design and implement MDM strategies using Intune, Knox, and E-FOTA for Android and iOS devices.Configure and manage Intune compliance policies, configuration profiles, app protection policies, and conditional access.Troubleshoot device enrolment, policy application, and app deployment issues across platforms.Manage Samsung Knox and E-FOTA for firmware updates and device security.Support iOS and Android device lifecycle management, including provisioning, restrictions, and remote actions.Monitor and optimize device performance, compliance, and security posture.Collaborate with security teams to implement Microsoft Defender, Credential Guard, and Application Guard.Provide advanced support for Windows Autopilot, update rings, SCEP, PKCS, and WSUS.Work with Active Directory, Azure AD, and O365 licensing models.Develop and maintain PowerShell scripts for automation and reporting.Participate in global meetings, customer engagements, and technical workshops.

Desired Skills and Qualifications

8+ years of IT experience with strong exposure to MDM, Intune, Knox, E-FOTA, iOS/Android, and SCCM (minimum 2–3 years).Expertise in Microsoft Endpoint Manager (Intune + SCCM).Experience with Samsung Knox Suite and E-FOTA for Android enterprise management.Strong understanding of iOS and Android enterprise features, app provisioning, and security.Familiarity with ticketing tools like SNOW, Remedy, or HPSM.Knowledge of Azure AD, Conditional Access, and O365 licensing.Proficiency in PowerShell scripting and automation.Solid grasp of networking concepts – DNS, DHCP, TCP/IP, Subnetting, IPv4/IPv6.Excellent communication and documentation skills.

Nice to Have Skills

Experience with Microsoft Power Platform and Power BI.Exposure to Privileged Identity Management and Zero Trust architecture.Strong problem-solving and analytical skills.Ability to mentor junior engineers and lead technical initiatives.Experience in global enterprise environments with 24x7 support models.

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