Overview Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”  We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.   SUMMARY Gathering and processing information and documentation to handle freight. ESSENTIAL DUTIES AND RESPONSIBILITIES Customer Clearance Job Functions include but are not limited to: Checks documents for shipments to be cleared for completeness. Takes care of the flight registration and deregistration both internally and with the customs authorities by established rules. Completes incoming and outgoing flights based on check manifests from the freight controller, discusses any deviating situations with the freight controller/shift manager and the customer. Prepare any damage reports for the benefit of airlines and the claims department. Ensures that special cargo is given specific treatment such as refrigerated/freeze cargo, value shipments/livestock, and hazardous substances. Uses the reservation system in such a way that shipments are assessed on weight and volume to optimally utilize the freight capacity offered. Follows the operational/administrative processing concerning the cargo actually flown and takes corrective action, if necessary, concerning the administrative/operational recording thereof. Is charged for the preparation of transport documents for shipments presented by the client for transport. Takes care of the calculations and further handling of the shipment. Advises the arrival of urgent shipments outside office hours and takes care of the further handling of these shipments. Prepares and manifests outgoing or transit shipments based on waybills and maintains contact with flight operations about the planning of outgoing flights. Carry out all activities related to the position. Health and Safety Will support the Swissport health and safety culture and show this through responsible behaviour. Will report unsafe acts and conditions to enable them to be addressed. Must step in, if necessary, to keep your workplace safe Relationship Pattern Internal: Daily with the team leader and the coordinating team leader. Constantly with the freight controller about the checked in and checked out freight and post. External: With the operations of the relevant airlines. With customs and with customers on the counter Additional information Provides functional instructions to freight inspectors Works in shifts QUALIFICATIONS AND COMPETENCIES Mavo or Havo diploma or equivalent Excellent social and commercial qualities Is familiar with the work in the Routing department. Commercial and service-oriented attitude Must be able to express sight clearly in word and writing in English, Dutch, and Papiamento High degree of accuracy Accurate Representative What we offer Excellent workplace environment Excellent growth opportunities Health Insurance Uniforms At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status Visit our website at https://careers.swissport.com to learn more about Life at Swissport. Join Swissport today and be part of a team that connects the world of aviation!