About Job CTC Undisclosed Job Location Mexico Experience 7 - 9 yrs Description Company Overview

Incedo is a US-based consulting, data science and technology services firm with over 3000 people helping clients from our six offices across US, Mexico and India. We help our clients achieve competitive advantage through end-to-end digital transformation. Our uniqueness lies in bringing together strong engineering, data science, and design capabilities coupled with deep domain understanding. We combine services and products to maximize business impact for our clients in telecom, banking, wealth management, product engineering, and life science & healthcare industries.

Working at Incedo will provide you an opportunity to work with industry-leading client organizations, deep technology and domain experts, and global teams. Incedo University, our learning platform, provides ample learning opportunities starting with a structured onboarding program and carrying throughout various stages of your career. A variety of fun activities is also an integral part of our friendly work environment. Our flexible career paths allow you to grow into a program manager, a technical architect or a domain expert based on your skills and interests.

Our Mission is to enable our clients to maximize business impact from technology by:

Harnessing the transformational impact of emerging technologies Bridging the gap between business and technology Role Description Role Description:

As a Technical Lead - Infra support at Incedo, you will be responsible for providing technical support for client infrastructure. Your duties will include troubleshooting technical issues, maintaining system uptime, ensuring compliance with technical standards, collaborating with other teams to resolve issues, and maintaining accurate records.

Roles & Responsibilities: Providing technical support for infrastructure-related issues. Configuring and maintaining infrastructure components such as servers, storage, and network devices. Monitoring and analyzing infrastructure performance metrics. Troubleshooting and resolving infrastructure-related issues. Collaborating with other IT teams to ensure infrastructure integration and functionality. Maintaining documentation of infrastructure configurations and changes. Technical Skills Skills Requirements: Knowledge of infrastructure technologies such as servers, storage, and virtualization. Experience in configuring and troubleshooting infrastructure components such as operating systems, databases, and middleware. Familiarity with infrastructure automation tools such as Ansible, Chef, or Puppet. Understanding of IT service management concepts and ITIL framework. Must have excellent communication skills and be able to communicate complex technical information to non-technical stakeholders in a clear and concise manner. Must understand the company's long-term vision and align with it. Should be open to new ideas and be willing to learn and develop new skills. Should also be able to work well under pressure and manage multiple tasks and priorities. Nice-to-have skills Qualifications Qualifications: 7-9 years of work experience in the relevant field. B.Tech/B.E/M.Tech or MCA degree from a reputed university. Computer science background is preferred. Company Value

We value diversity at Incedo. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.