**About the Job:** The Career Hub Coordinator plays a key role in ensuring the smooth operation and effectiveness of Sanofi's Career Hub platform. This role provides technical support to users, maintains platform content and resources, and contributes to the continuous improvement of the user experience. The Career Hub Coordinator is a problem-solver with a keen eye for detail and a passion for leveraging technology to enhance employee development. As a Career Hub Coordinator at Sanofi, you will play a key role in supporting our employees' career development journeys. With 1-3 years of experience, you'll assist in coordinating career development programs, providing resources to employees, and supporting initiatives that foster internal mobility and career growth. **Main Responsibilities:** + Provide functional support to optimize the Career Hub, ensuring its stability, accessibility, and user-accessibility. + Provide support on implementing Career hub global framework for gigs, mentoring and career pathing support in partnership with the Global COE + Act as a subject matter expert (SME) for the Career Hub, providing first-line support to employees and managers experiencing technical platform issues. Troubleshoot problems, provide timely resolutions, and escalate complex issues as needed. + Partner and communicate with Talent Acquisition (TA), Talent Management (TM) and Digital teams to ensure alignment of platform materials with current talent initiatives, programs, and resources. + Maintain the Career Hub by updating content, postings, tools, and resources relevant to talent development, ensuring information is accurate, up-to-date, and engaging. + Manage user access, data security protocols, and ensure compliance with data regulations to protect sensitive employee information. + Conduct regular system checks and proactively identify opportunities to improve the user experience of the Career Hub. + Analyse system performance, interface error reports, and user feedback (including satisfaction surveys in Gigs and Mentorships) to identify challenges, escalate gaps and develop solutions to enhance platform functionality and usability. + Develop test plans and support testing activities (including design workshops with Career Hub users) as required to ensure the smooth implementation of new features, updates, and system enhancements. + Generate regular reports and dashboards providing insights into platform performance, user engagement trends, and key metrics to inform continuous improvement initiatives. **About You:** + You have 1-3 years of experience in HR, career services, or a related field + You hold a bachelor's degree in human resources, Psychology, Business Administration, or a related field + You have strong technical, analytical and communication skills + You're proficient in Microsoft Office suite and comfortable with digital platforms. Experience with Workday or Talent Marketplace is an advantage + You have excellent interpersonal skills and a customer-service orientation + You're passionate about helping others develop their careers. You have basic knowledge of career development theories and practices + You have a Data Driven and Problem-solving mind set **Why Choose Us?** At Sanofi, we believe in empowering our employees to grow and thrive in their careers. As a Career Hub Coordinator, you'll be part of a team dedicated to fostering the professional development of our diverse workforce. We offer a supportive work environment, exposure to global career development practices, and the opportunity to make a real difference in people's professional lives. Join us to start your own career journey in a company that's committed to the growth and success of its employees. **Pursue** **_progress_** **, discover** **_extraordinary_** Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity. Watch our ALL IN video (https://www.youtube.com/watch?v=SkpDBZ-CJKw&t=67s) and check out our Diversity Equity and Inclusion actions at sanofi.com (https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness) ! Global Terms & Conditions and Data Privacy Statement (https://www.sanofi.com/en/careers/global-terms-and-conditions/) Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions. With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Discover more about us visiting www.sanofi.com or via our movie We are Sanofi (https://youtu.be/96EwNjb1TLo) As an organization, we change the practice of medicine; reinvent the way we work; and enable people to be their best versions in career and life. We are constantly moving and growing, making sure our people grow with us. Our working environment helps us build a dynamic and inclusive workplace operating on trust and respect and allows employees to live the life they want to live. All in for Diversity, Equity and Inclusion at Sanofi - YouTube (http://www.youtube.com/watch?v=SkpDBZ-CJKw&t=2s)