JOB DESCRIPTION

The Care Management Specialist oversees and coordinates the patient's post-discharge experience. They are skilled in providing excellent customer service and consulting with patients by coordinating patient services and other medical-related services offered by a healthcare team. Obtains authorizations for inpatient services; performs telephone triage and referral. Facilitate the approvals for UTMB inpatient services.

EDUCATION & EXPERIENCE

Minimum Qualifications:

High School or equivalentThree (3) years of customer service or related experience in a healthcare or clinical setting

 

Preferred Qualifications:

Associate Degree or equivalent combination of education and training/experience

 

Work Schedule

Mon- Fri (8a -5p) 

Equal Employment Opportunity

UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.

Compensation