All the benefits and perks you need for you and your family:
Benefits and Paid Days Off from Day One
Paid Parental Leave
Debt-free Education (Certifications and Degrees without out-of-pocket tuition expense) * For eligible positions*
Student Loan Repayment Program * For eligible positions*
Whole Person Well-being and Mental Health Resources
Our promise to you: Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: Full Time; Monday through Friday, 8:00 am - 4:30 pm. Open to someone interested in working a different day schedule, for example: Wednesday through Sunday, etc. If you work on the weekend, you will have the day(s) off during the week; OR , if you work exclusively Monday through Friday, then the weekend requirement is 4 weekend day shifts over a 6-week schedule period. potential for one weekend minor and major holiday
Shift: Days
Location: 7727 LAKE UNDERHILL ROAD, Orlando, 32822
The role youll contribute: Demonstrates, through behavior, AdventHealths core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork
Implements patient discharge plans prepared by RN Care Manager and/or Social Worker team members.
Assists Care Managers by performing a variety of tasks as required. These may include but are not limited to:
Checking for nursing home, rehab, adult foster care and other facility vacancies/placement
Photocopying and faxing appropriate information to above facilities to help facilitate placement as requested by RN Care Managers and/or Social Workers
Makes referrals for community agencies
Makes home care referrals, ensuring forms are completed correctly and compliantly
Explores availability and updating of community resources
Assists patients and/or their families/caregivers with concrete needs such as transportation, emergency medications, medical equipment, etc.
Assists patients post discharge who have questions related to discharge plan implementation
Contacts third-party payers to obtain and/or confirm authorization for services and communicates necessary related clinical information, when required.
Assists Care Manager/Care Coordination department in collecting data related to patient-care outcomes and auditing data for accuracy.
The Value you'll bring to the team:
The Care Management Assistant (CMA) is responsible for implementing patient discharge plans as directed, assisting with coordination of clinical data collection, and ensuring third-party payer notifications and authorizations are secured and documented as a support function for Care Management and Care Coordination staff. Interacts with representatives frominsurance companies, managed care organizations, home care agencies, skilled nursing facilities, durable medical equipment companies, and transportation agencies as required. Responsible for assisting in coordinating care and services for assigned patients under the direction of the RN Care Manager and/or Social Worker and in collaboration with the patient/family. The CMA establishes a general working knowledge of payer-specific documentation and authorization requirements, and regulatory requirements regarding the clinical review process, provision of services, and post discharge services. Ensures discharge arrangements are in compliance with payer requirements, and regulatory guidelines. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
Qualifications
The expertise and experiences youll need to succeed:
Required:
Ability to communicate effectively with diverse populations
Interpersonal skills that promote teamwork
Critical thinking and problem-solving skills
Knowledge of and ability to utilize internal and external resources
Flexibility in prioritization and effective organizational skills
Ability to multitask and function in a stressful, fast-paced environment
Professional presentation and decorum aligned with environment in which they are situated
Excellent customer service and verbal and written communication skills
Knowledge of medical terminology
Knowledge of Microsoft Office (Word, Excel and Power Point)
Preferred:
Recent hospital experience
Associate degree in a healthcare-related field
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
Category: Case Management
Organization: AdventHealth East Orlando
Schedule: Full-time
Shift: 1 - Day
Req ID: 25025527
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.