Are you passionate about nurturing and supporting children and families in need? Do you have a strong desire to create positive change and help others thrive? If you’re driven by empathy, compassion, and a deep commitment to making a meaningful impact in the lives of others, join us in making a difference: Become a Care Coordinator for Our WISe Program.

 As a Care Coordinator for our WISe Program in Pierce County, you’ll play a vital role in supporting children and families on their path to stability and well-being. This role is about meeting families where they are—both emotionally and physically. You’ll travel throughout Pierce County to connect with clients in their homes, schools, or community settings, ensuring they receive the compassionate, individualized care they deserve. Flexibility is essential, as this role requires availability to work some evenings, typically 2-3 per week, to support family Child and Family Team (CFT) meetings. Additionally, you will participate in a rotating schedule to hold the 24/7 WISe on-call crisis line, offering vital phone support for one week at a time. Acting as a trusted guide and advocate, you will collaborate with a multidisciplinary team to address challenges holistically, ensuring every family has the tools, resources, and unwavering support to overcome challenges. Your presence will be a steady source of reassurance, helping families build resilience, restore hope, and move toward a brighter future.

Now offering $500 sign-on Bonus

 ABOUT THE PROGRAM

The WISe program provides comprehensive behavior health supports to youth with complex behavioral and mental health needs. The program's goal is to help youth thrive in their homes and communities and assist in helping them meet the goals they have identified.

 ABOUT SENECA

Seneca Family of Agencies has been nominated among the Bay Area’s Top Workplaces for several consecutive years. We’re committed to providing traditionally marginalized communities with a network of excellent mental health, community-based, and educational services. We are committed to building a diverse staff. Our programs deeply engage in conversations and training on Diversity, Equity, and Inclusion to bring equity and justice to the youth and families we serve.

RESPONSABILITIES

Build, plan, facilitate and communicate Child and Family Team (CFT) meeting details with WISe team members, clients and families Maintain a caseload of 10 -15 clients Ensure to incorporate the input and needs of the youth when forming the team Establish and sustain an influential team culture by inviting CFT members to propose, discuss, and accept ground rules for working together Over time, work to transition facilitation to allow for youth and/or family members to be facilitators of their meetings Cultivate and maintain relationships with community members and providers Utilize consensus-building techniques to meet the needs of the youth and family Provide assistance in case planning and consultation to team members on clinical issues, as well as casework issues, as appropriate Maintain team focus on the scope of work for the progress/movement toward transition, acknowledging and celebrate successes and changes Stay abreast of all up-to-date Cross System Care Plans for each client and any other related documentation Willing to respond to crises and be part of a rotating on-call system

QUALIFICATIONS

REQUIRED 

Bachelor’s degree OR  Associate's degree or equivalent + 1 year of applicable work experience OR High school diploma/GED + 2 years of applicable work experience working with youth or families or working in the social service field. Must be 21 years of age or older Available to support in the WISe 24/7 on-call rotation crisis line  In person work and required travel throughout Pierce County Flexibility to work evenings two to three times per week, and weekends Clearance of TB test, fingerprints, and any other state or federal requirements Own vehicle; valid Washington Driver’s License and insurability by Seneca's automobile insurance carrier

PREFERRED

Experience in WISe or other WRAP programs Bilingual skills 

SKILLS OF AN IDEAL CANDIDATE

Ability to work as part of and supervise a multidisciplinary team Strong coordination, organizational and writing skills

SCHEDULE

Full-time 10:00 am- 6:00 pm Available to support in the WISe 24/7 on-call rotation crisis line (schedule ahead)  Mon-Fri. Flexibility to work evenings two to three times per week

 

BENEFITS

Starting salary at $24.40 - $26.90 hourly Actual salary is dependent on creditable experience above the minimum qualifications for the role $500 sign-on bonus! Additional compensation provided upon passing bilingual language proficiency exam Salary increases each year Comprehensive employee benefits package, including: Medical, dental, vision, chiropractic, acupuncture, and fertility coverage Long-term disability, family leave, and life insurance 50% paid premiums for dependents 403b retirement plan Employer-paid Employee Assistance Plan 5 weeks of paid time off and 11 paid holidays Seneca is a Public Service Loan Forgiveness certified employer Scholarship opportunities, ongoing training, and professional development opportunities Abundant promotional opportunities across the agency in California and Washington

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