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Join Our Team: Do Meaningful Work and Improve People’s Lives 

Our purpose, to improve customers’ lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare.

To better serve our customers, we are fostering a culture that emphasizes employee growth, collaborative innovation, and inspired leadership. We are dedicated to creating an environment where employees can excel and where top talent is attracted, retained, and thrives. As a testament to these efforts, Premera has been recognized on the 2025 America's Dream Employers list. Newsweek honored Premera as one of America's Greatest Workplaces, America's Greatest Workplaces for Inclusion, and America's Greatest Workplaces For Mental Well-Being, Forbes ranked Premera among America’s Best Midsize Employers for the fourth time.

Learn how Premera supports our members, customers and the communities that we serve through our Healthsource blog:  https://healthsource.premera.com/.

As a Capability Product Manager, you are the bridge between our customers, business, vendors, and development teams. You are responsible for understanding our business strategies, challenges, and/or customer problems, and validating them through research and data. In this role, you will be responsible for delivering the product roadmap for multiple products and/or capabilities and collaborating across channels and business areas to achieve the desired outcomes.

This is a hybrid role located on our campus in Mountlake Terrace, Washington.

What you’ll do:

Independently own and drive the direction of the assigned products or capabilities, including establishing the vision and strategy for one or more products or capabilities in alignment with overall corporate strategy.

Effectively communicate and advocate the product/capability strategy and vision, as well as goals and objectives for specific initiatives to all levels of the organization, including executive leadership.

Create, drive, and own the product/capability roadmap.

Balance priorities of feature needs and roadmap, including negotiation and coordination among business stakeholders and technology teams.

Develop business cases and rationale to validate roadmaps and strategies.

Develop a deep understanding of the company’s end-to-end business processes and how they relate to technology.

Manage the overall business requirements and process design documentation and deliverables leveraging enterprise practices and tools, in alignment with industry best practices.

Collaborate with peers and leaders across the enterprise to solicit needs and ensure outcomes align with enterprise priorities and goals.

Define initiative success criteria and business metrics to measure results, including reporting results and making future recommendations based on those results.

Evaluate and report progress against roadmap and defined outcomes to executive leadership, key business stakeholders, and technology partners.

Leverage deep knowledge of the challenges impacting the customer experience, including the technical, functional, process, and policy considerations, and creatively define solutions to those challenges; inform and evangelize a strong customer focus and customer experience that aligns decision making.

Develop a strong collaborative working partnership with other product managers, and in-sourced and outsourced technology teams to manage dependencies on cross-team initiatives.

Partner with stakeholders to develop appropriate change-management strategy and training materials to ensure successful uptake and adoption of new tools and processes.

Maintain in-depth knowledge of competitive and best practices as well as technical analysis of strengths and weaknesses of the assigned products or capabilities; use knowledge of industry insights and industry best practices to inform ongoing product or capability development.

May manage a cross-functional insourced or outsourced product team.

Serves as mentor for lower-level Product Managers and Product Owners.

Advocates for and builds maturity within the product management discipline.

What you’ll bring:

Required Qualifications

Bachelor’s Degree or (4) years of work experience in a related field.

(8) years of professional work experience which includes knowledge of end-to-end product management lifecycle and previous product management experience.

Preferred Qualifications

Product management experience in the healthcare, financial services, or other highly regulated industry.

Multiple years of business experience, preferably in a matrix work environment.

Experience in a software production environment with Agile development practices, including Scrum and Scaled Agile Framework.

Experience working in a large-scale enterprise environment with diverse stakeholders.

Knowledge, Skills, and Abilities

Proven ability to think strategically and develop plans and roadmaps to realize results.

Proven ability to manage multiple products or initiatives in a cross-functional, multi-team environment.

Ability to build business consensus among stakeholders.

Proven ability to build strong relationships with peers, stakeholders, technology teams and executive leadership.

Excellent interpersonal, oral, and written communication skills with the ability to tailor messages to the audience at all levels of the organization, including executive leadership.

Strong leadership skills to indirectly manage cross functional teams toward common solutions, including the delivery team, product owners, and analysts.

Excellent analytical skills and proven ability to leverage research and data to support sound decisions.

Ability to develop and deliver effective business cases.

Strong business acumen and ability to cultivate a deep understanding of the business areas your capability serves.

Demonstrated ability to build and leverage deep knowledge of the challenges impacting the customer experience.

Exemplary focus on the customer and proven experience with customer feedback and human centered design methods.

Track record for thinking broadly and unbiased on technology options, issues, and integrating technical with business and information for complete solutions.

Technical depth with broad and high-level understanding of domain.

Demonstrated ability to lead and mentor individuals and teams.

Physical Requirements

The following have been identified as essential physical requirements of this job and must be performed with or without an accommodation:

This is primarily a sedentary role which requires the ability to exert up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body.

This role requires the ability to keyboard and to communicate clearly and understandably in person and over the telephone.

Premera total rewards

Our comprehensive total rewards package provides support, resources, and opportunities to help employees thrive and grow. Our total rewards are more than a collection of perks, they're a reflection of our commitment to your health and well-being. We offer a broad array of rewards including physical, financial, emotional, and community benefits, including:

Medical, vision, and dental coverage with low employee premiums.

Voluntary benefit offerings, including pet insurance for paw parents.

Life and disability insurance.

Retirement programs, including a 401K employer match and, believe it or not, a pension plan that is vested after 3 years of service.

Wellness incentives with a wide range of mental well-being resources for you and your dependents, including counseling services, stress management programs, and mindfulness programs, just to name a few.

Generous paid time off to reenergize.

Looking for continuing education? We have tuition assistance for both undergraduate and graduate degrees.

Employee recognition program to celebrate anniversaries, team accomplishments, and more.

For our hybrid employees, our on-campus model provides flexibility to create your own routine with access to on-site resources, networking opportunities, and team engagement.

Commuter perks make your trip to work less impactful on the environment and your wallet.

Free convenient on-site parking.

Subsidized on-campus cafes make lunchtime connections with colleagues fun and affordable.

Participate in engaging on-site activities such as health and wellness events, coffee connects, disaster preparedness fairs and more.

Our complementary fitness & well-being center offers both in-person and virtual workouts and nutritional counseling.

Need a brain break? Challenge someone to a game of shuffleboard or ping pong while on campus.

Equal employment opportunity/affirmative action:

Premera is an equal opportunity/affirmative action employer. Premera seeks to attract and retain the most qualified individuals without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, gender or gender identity, sexual orientation, genetic information or any other protected characteristic under applicable law.

If you need an accommodation to apply online for positions at Premera, please contact Premera Human Resources via email at careers@premera.com or via phone at 425-918-4785.

The pay for this role will vary based on a range of factors including, but not limited to, a candidate’s geographic location, market conditions, and specific skills and experience.

The salary range for this role is posted below; we generally target up to and around the midpoint of the range.

National Plus Salary Range:

*National Plus salary range is used in higher cost of labor markets including Western Washington and Alaska.

We’re happy to discuss compensation further during the interview because we believe that open communication leads to better outcomes for all. We’re committed to creating an environment where all employees are celebrated for their unique skills and contributions.