The opportunity

Delaware North Parks and Resorts is hiring seasonal Canopy Tour Guides to join our Lake Erie Canopy Tours team at The Lodge at Geneva in Geneva, Ohio. As a Canopy Tour Guide you will welcome our canopy tour guests, ensure their safety, and provide them with a memorable experience to last a lifetime.

Pay $13.00 - $13.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

Join our collaborative team working together in the beautiful setting on the shoreline of Lake Erie. With easy access to year-round outdoor adventures at nearby Geneva State Park, there's lots to keep you busy before, during, and after work!

Health, dental, and vision insurance*401k with company match*Paid vacation days and holidays*Paid parental bonding leave*Tuition or professional certification reimbursement*Weekly payEmployee discounts including 30% off retail, 20% off Canopy Tour Zip Line, 20% off restaurant, and lodging discountsDiscounted employee meals including a $9 menuFriends and family discount on lodgingReferral bonus – earn $200 for each eligible referralTraining and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

*Available for full-time, year-round team members

What will you do?Provide and fit the necessary safety equipment to all guests and demonstrate how to use the equipmentDemonstrate the proper use of ziplining techniques to guestsInspect and ensure the equipment and landing areas in the canopy tour environment are safe and sanitized for useConduct pre-tour orientation sessions for guests and answer any questions they may haveAssist guests with their landing on every approach during the tour

More about youMust be comfortable working outdoors and at great heightsEffective communication skills to be understood by both adults and childrenAbility to work flexible hours, including evenings, weekends, and holidaysZipline and CPR/AED first aid training is providedNo experience or diploma required

Physical requirementsMust be able to hike, climb, and rappel to and from high altitudesMust be able to lift up to 50 lbs. and walk and stand for long periods of time

Shift details

Day shift
Holidays
Monday to Friday
Weekends

Who we are

The Lodge at Geneva-on-the-Lake boasts breathtaking views with its location on the southern shore of Lake Erie, near Geneva State Park in the heart of Ohio Wine Country. We offer our team members discounts and referral bonuses.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can\u2019t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you\u2019re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we\u2019re invested in helping you achieve your career goals.

Together, we\u2019re shaping the future of hospitality \u2014 come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.