Campus Supervisor
Securitas Security Services USA, Inc.
**Campus Supervisor**
**Wage:** $29.00/ hour
**Management experience preferred. Previous security experience required.**
**Position Summary**
The Campus Supervisor is the senior on-site security leader responsible for overseeing the operations of multiple data center buildings (shells) within a defined campus. This role provides direct supervision to Shell Supervisors and Shift Supervisors, ensuring consistent implementation of site-wide operational standards. The Campus Supervisor plays a key role in administrative oversight, schedule management, compliance tracking, and post-audit execution. They are accountable for ensuring all operational deliverables—including staffing, reporting, metrics, and incident management—are completed accurately and on time. This position reports directly to the Campus Manager.
**Key Responsibilities**
+ Directly supervise Shell Supervisors and Shift Supervisors across all assigned shells within the campus.
+ Confirm officers are properly equipped (radios, PPE, badges) and aware of their emergency response procedures. Conduct hourly post-checks on all posts.
+ Ensure all required reports, patrols, and operational metrics are being completed and documented across the campus and follow up on any deficiencies with appropriate action.
+ Monitor site compliance with escalation matrices, ensuring all incidents and client-notifiable events are addressed and reported appropriately.
+ Assist with administering corrective actions, including documentation and follow-up, with final approval from Account Manager or HR as required.
+ Oversee and maintain the master site schedule, ensuring accuracy and communicating changes to the Operations Supervisor.
+ Ensure all open posts and staffing shortages are promptly communicated to the Campus Manager and management team to support timely recruiting and post coverage.
+ Accountable for reporting and managing dark hours and other staffing coverage issues.
+ Conduct or delegate regular post audits and spot checks across shells to validate performance, presence, and compliance.
+ Report on any Service Level Agreement (SLA) breaches and ensure they are documented and escalated appropriately.
+ Investigate any suspected or confirmed security breaches, collect officer statements, and submit required incident documentation.
+ Utilize standard communication and reporting platforms, including Outlook, Teams, Quip, Microsoft Forms, Slack and Chime.
+ Maintain an active understanding of all posts and operational functions in order to provide support and direction across the team.
+ Promptly report all safety violations, near misses, injuries, and accidents, ensuring all incident and investigation reports are completed within alignment with company guidelines and in collaboration with HR.
+ Maintain a strong customer service presence by setting the tone for professional conduct, ensuring all interactions with client personnel, contractors, and visitors reflect the highest standards of courtesy, respect, and professionalism at all times.
**Required Qualifications**
+ Ability to obtain a Valid certification in CPR, First Aid, and AED.
+ Proven experience in directly supervising and managing a crew or group within an industry setting or in a contract security or public safety environment.
+ Ability to manage a multi-shift team in a high-security, fast-paced environment.
+ Proven ability to operate proficiency in systems like Microsoft Outlook, Teams, Quip, Chime, Slack and Microsoft Forms.
+ Excellent written and verbal communication skills.
+ Strong problem-solving skills and ability to make decisions under pressure.
+ Familiarity with data center environments or large-scale construction projects preferred.
Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.
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Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.
Benefits include:
+ Retirement plan
+ Employer-provided medical and dental coverage
+ Company-paid life insurance
+ Voluntary life and disability insurance
+ Employee assistance plan
+ Securitas Saves discount program
+ Paid holidays
+ Paid time away from work
Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.
Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.
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