Job Summary:

Supports Campaign & Marketing Managers in multiple regions with email campaigns using either a straightforward approach or a holistic approach depending on the needs of the business. Responsible for developing strategic email campaigns, managing end-to-end campaign execution, and ensuring precise activation of lifecycle campaigns. This role involves crafting standardized emails, conducting rigorous quality checks, and generating insightful post-campaign reports. The associate will manage campaign calendars, contribute to team initiatives, and maintain high standards of quality and consistency. 

Accountabilities:

Strategic Email Campaign Development: Architect detailed email customer journeys and oversee comprehensive campaign management.Lifecycle Campaign Activation: Ensure precise and timely activation of campaign canvases aligned with customer lifecycle stages.Standardized Email Creation: Craft emails using predefined templates and marketing-provided content, ensuring consistency.Rigorous Quality Control: Execute thorough internal testing and quality checks to maintain high standards.Insightful Reporting: Develop and present detailed post-campaign reports, highlighting performance metrics and actionable insights.Calendar and Timeline Management: Manage campaign calendars and timelines meticulously, ensuring adherence to established turnaround times.Team Engagement: Actively contribute to team initiatives, including process mapping, knowledge-sharing sessions, and collaborative projects.

Qualifications:

Bachelor's degree holder.Stakeholder and Project Management: Proven skills in managing stakeholders and projects effectively.Professional Experience: 1-2 years in digital and campaign management; proficiency in HTML/CSS is a plus.Customer Lifecycle Expertise: Strong understanding of customer lifecycle management.Marketing Planning: Experience in developing marketing plans or email communication calendars is beneficial.Agility and Adaptability: Demonstrated ability to adapt to process improvements and structural changes.Process Improvement Initiation: Proactive in identifying and initiating enhancements to current processes.Marketing Automation Passion: Deep interest in project development and marketing automation.Collaborative Team Player: Friendly demeanor and ability to work well within a team.Communication Excellence: Superior organizational, written, and oral communication skills.Detail-Oriented: Exceptional attention to detail and self-directed work ethic.Shift Flexibility: Willingness to work flexible shifts as required by business needs.

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