**Overview:** Submits conventional claims, reviews losses, and reconciles loans for final booking by Default Accounting. Reviews claims filed for accuracy. **Primary Responsibilities:** + Monitor daily reports outlining workflow and processing needed. + Understand difference between the claim types: Short Sales, Foreclosure Claims, Third Party Claims, Charge Off, Security Claims, Loss Mitigation Claims, and Deed in Lieu Claims. + Process/file claims according to investor/insurer/statutory & regulatory guidelines within assigned service level agreements. + Review and ensure all invoices are included with the claim. + Research loan history for advances and deposits. + Contact various internal departments for clarification on advances. + Review and Consult with the Mortgage Insurance department regarding refunds. Review and consult with the Hazard department on the disbursement of hazard insurance proceeds. Determine if refunds are needed. + Respond to attorney loan level requests. + Ensure system is updated accurately before moving the loan to the next phase of the Claim process. + Review claims completed by processors for accuracy and submits to investor. + Work with Foreclosure, Loss Mitigation, Bankruptcy, Evictions, Collections, Property Preservation, and others to reconcile the losses/book the losses. + Reconcile loans for final loss allocation, approving the loss amounts. Reconcile loans for final refunds to investor or prior servicer. + Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. + Promote an environment that supports belonging and reflects the M&T Bank brand. + Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. + Complete other related duties as assigned. **Scope of Responsibilities:** This position interacts with internal M&T Bank departments and external third-party Attorney Firm vendors. **Education and Experience Required:** A combined 4 years’ higher education and/or work experience, including a minimum of 2 years’ Default experience. Organized and detail oriented. Strong verbal and written communication skills. Strong customer service skills. **Education and Experience Preferred:** 5 years’ Default experience. Full processing knowledge of all disposition types. Knowledge of M&T Bank systems. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.94 - $34.91 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. **Location** Getzville, New York, United States of America M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.