Description We are looking for enthusiastic Call Center Representatives in Bloomington, Minnesota to provide excellent customer service and thrive in a fast-paced environment. If you enjoy problem-solving, working in a fast-paced environment, and engaging with customers, this opportunity could be a perfect fit for you! Bring your strong communication skills and a positive attitude to a team committed to delivering exceptional support. This is a chance to build your career while making a real impact on customer satisfaction every day! + Professionally handle inbound and outbound customer calls, providing top-notch service. + Resolve customer inquiries, concerns, and complaints efficiently and effectively. + Maintain accurate records of customer interactions and transactions using a CRM system. + Communicate company policies, products, and services to ensure customer satisfaction. + Collaborate with team members to achieve departmental goals. Everyday responsibilities include: + Quickly identify and resolve customer issues by troubleshooting and providing solutions. + Accurately document customer interactions, feedback, and resolutions in internal systems. + Stay up-to-date with company products, services, and policies to assist customers effectively. + Use multiple software tools and systems simultaneously to manage customer accounts and resolve issues. Requirements + Previous experience in a high-volume call center or customer service role is preferred. + Excellent communication skills, both verbal and written. + Strong problem-solving abilities and a customer-focused approach. + Ability to multitask and handle a high volume of calls in a fast-paced environment. + Proficiency in using computer systems and customer service software. + Attention to detail and a commitment to accuracy. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .