Lake Mary, Florida, USA
3 days ago
Call Center Customer Solutions Sales Rep - $18 per Hour Plus Commission & Incentive
Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.Do you thrive on turning challenges into opportunities? As a Client Solutions Representatives, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. 
What our Client Solutions Representatives Enjoy Most About the RoleActively supporting efforts to simplify and enhance the customer experience while maintaining high levels of professionalism and courtesy.Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers.Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints.Mastering order processing within the billing system for retained accounts, new sales, and account lookups.Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers.Working ConditionsNormal office environment
Required QualificationsEducationHigh school diploma or equivalentExperience6 months of customer service or phone sales experience to enhance customer satisfaction and retentionTechnical SkillsKnowledge of cable communications products: TV, internet, and telephoneSkills & AbilitiesStrong English communication skillsFlexibility for variable hours, including weekends and holidaysAdaptability and problem-solving in dynamic environmentsPreferred Qualifications1+ years of call center experience

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
FCC Unit: 13529 Business Unit: Marketing Zip Code: 32746

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