Overview The Highlands at Harbor Springs is currently seeking enthusiastic and customer-focused Café Baristas to join our team! In this role, you will be responsible for preparing and serving coffee and beverage orders, processing payments, maintaining inventory levels, and assisting with the sale of retail items. This position is available as full-time or part-time and is seasonal with flexible scheduling, giving you plenty of time to enjoy the incredible perks that come with working at our beautiful resort. Employee Perks: Free Golf and Ski Passes – Enjoy outdoor activities with free access for you and your family. Downhill Mountain Bike Park Pass – Complimentary access for biking enthusiasts. Dining Discounts – Receive 25% off at Boyne restaurants. Resort Discounts – Save 30% on spa treatments and other services at Boyne Resorts. Free Water Park Passes – Access to Avalanche Bay Water Park. Lodging Discounts – Special rates for friends and family. Tuition Reimbursement – Support for continuing education. Housing Availability – First-come, first-served team member housing. Health Insurance – Available for Full-Time Year-Round Team Members. AllyHealth – Access to health services for all employees. Visit our website for all of our amazing perks, view testimonials, and more! Employment at The Highlands | The Highlands Our Core Values: LEADS by Serving At Boyne Resorts, we believe that great leadership is the key to transforming a good work experience into a great one. Our core values guide us every day as we work to create lasting memories for every guest. Long-Term Thinking Excellence in Execution Attitude is Everything Develop Create People Serve our team members first so they can, in turn, serve our guests and community Responsibilities Essential Job Functions (including but not limited to,): · Check identification of customers to verify age requirements for purchase of alcohol. · Prepare and serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas. · Describe menu items to customers or suggest products that might appeal to them. · Upsell food and beverage items by using suggestive selling techniques. · Provide customers with product details, such as coffee blend or preparation descriptions. · Provide customers the help they may need for our many retail items · Receive and process customer payments. · Serve prepared foods, such as muffins, bagels, or sandwiches. · Follow all health regulations and assist in maintaining a sanitary environment. · Respond promptly and courteously to any customer requests. · Communicates absences and schedule changes promptly. · Answer questions about our food, beverages, and other restaurant functions and services. · Perform side work at the start and end of each shift as required by service station assignment. · Accurately process the receipts/bank/sales for the day · Additional responsibilities as assigned by your manager Qualifications Required Qualifications (knowledge, skills, certifications, education, etc): · Must have SafeServ Certification or be able to obtain one after being hired · Must be able to work in a fast-paced environment while standing for long hours on your feet. · Must be able to lift up to 25 pounds Preferred Qualifications (knowledge, skills, certifications, education, etc): · Prior Experience with Point-of-Sale system preferred but not required · Prior barista experience helpful Physical Demands: · Must be able to lift up to 25 pounds · Must be able to stand for 6-8 hours a day