At WillScot (NASDAQ WSC), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve. We are the undisputed leader in providing innovative flexible workspace and portable storage solutions, serving an incredible range of customers across all industries from 240+ locations across the United States, Canada, and Mexico.
Our values are our foundation. We constantly strive to diversify our teams to ensure we have the best and brightest talent. We’re deeply committed to creating an inclusive and equitable workplace where each person can contribute while being their authentic self. For more about WillScot and who we are, click here. Build your future with us!
ABOUT THE JOB:Our Customer Success Specialist (CSS) acts as a liaison; communicating with customers, providing information and resolving any emerging issues with accuracy and efficiency. This means being able to think quickly on your feet, maintaining professionalism, and finding a way to make the customer experience fantastic!
WHAT YOU'LL BE DOING: Serving as the primary point of contact for customer transactions through the full cycle Processing transactional orders to insure accuracy Obtaining and processing signed lease agreements/contracts and/or purchase orders Collecting accurate insurance certificate or ensuring customers are enrolled in the WS program Collecting payments accurately using a company-preferred method of invoice and payment Much more! EDUCATION AND QUALIFICATIONS: High school degree or GED required. College Degree preferred; but not necessary. Relevant work experience will also be considered! Ability to thrive in a fast-paced environment! Strong phone contact handling skills is a must! Experience with Salesforce or a similar CRM is a plus. The importance of being a positive member of the team cannot be overstated. Together we are stronger!The opportunity to advance your career is ready for the taking at WillScot; if you’re READY TO WORK, apply today!
Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, or skills required. Collaboration and teamwork drive our success. Team members may be required to perform duties outside normal responsibilities from time to time as needed.
All regular WillScot Holdings Corp. positions offer generous benefits including medical, dental, vision, disability and life insurance, paid time off, company holidays, tuition reimbursement, and RRSP. Most positions also have variable pay opportunities including commission or bonus, performance rewards, or incentive programs. More information about benefits may be found here.
WillScot provides equal employment opportunities to employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, or local laws.
WillScot embraces diversity and is committed to equal opportunity in all aspects of employment, including recruiting, hiring, promotion, termination, leaves of absence, compensation, and training. We are focused on building teams that include a variety of backgrounds, lived experiences, and skills. The more inclusive we are, the stronger we will be!