Philadelphia, Pennsylvania, USA
4 days ago
Business Transient Sales Manager
Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description The Hilton Philadelphia at Penn’s Landing is a great place to stay during your visit to Philadelphia. Its location is unique: it’s the only hotel located directly on the Delaware River Waterfront at Penn’s Landing in Philadelphia’s downtown. The Hilton Philadelphia at Penn’s Landing’s 350 well-appointed guest rooms and 24,000 square feet of meeting space offer an experience that is hard to match. The guest rooms are fitted with sleek work desks, along with 32” LCD televisions and wall-mounted, plug-n-play consoles for Wi-Fi internet access. Dark wood furnishings, leather lounge chairs, contemporary lighting and gorgeous bathrooms complete the newly renovated guest rooms, which also come with stunning city or river views. Overview The Business Transient Sales Manager is responsible for representing the Hilton Philadelphia at Penn’s Landing services and facilities to prospective business travel sales clients and customers within the local and national market. Specifically, the Business Transient Sales Manager would be responsible for performing the following tasks to the highest standards: Building and establishing relationships with local transient clients Respond to leads via proposals for National RFP accounts Responding to local corporate leads from potential clients and current customers seeking sleeping rooms and/or food and beverage services, etc. Creating relationships and establishing contract with F.I.T and wholesale clients Initiate new sales, prospects and qualifies leads and solicits potential clients Host and entertain clients and maintain client accounts Conduct property site visits and answer questions Determine rates, prepare proposals, negotiate contracts and service accounts. Develop sales plans and strategies to meet or exceed established revenue and room night goals Partner with operations departments to ensure full participation in servicing accounts Qualifications SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills and abilities. Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Most tasks are performed in a team environment with the employee acting as a team leader. There is minimal direct supervision. Knowledge of all departments of hotel. Ability to communicate customer needs and resolve complaints. Sales ability and skill in both oral and written form. Ability to identify and develop accounts with individual guest room needs. Ability to establish and master goals. Must possess basic computational ability. Must possess computer skills, including but not limited to Microsoft Word, Excel and Delphi. PHYSICAL DEMANDS: Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to sit at a desk for up to 5 hours per day. Walking and standing are required the rest of the working day. This may include traveling to and from meetings. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to lift up to 15 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed. QUALIFICATION STANDARDS: Education: High school or equivalent education required. Bachelor's Degree preferred. Experience: Minimum 2 years hotel business transient sales experience required.
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