NOTE: This is a hybrid position requiring 8 days per month at an approved Wolters Kluwer location.
We are excited to offer an outstanding opportunity to become a Business Transformation Architect within a leading healthcare information technology organization. In this pivotal role, you will collaborate with cross-functional business partners to define needs and deliver innovative solutions that support Clinical Effectiveness transformation initiatives.
As a Business Transformation Architect, you will be responsible for analyzing and documenting current-state processes, working closely with stakeholders to design improved workflows, and translating these into future-state targets. You will serve as a key change agent, championing the adoption of new systems and processes across the organization.
This role demands a strategic thinker and decisive leader who thrives in a high-energy, fast-paced environment. If you are passionate about driving meaningful business results by transforming systems and processes, this is a tremendous opportunity to make a significant impact in the healthcare technology space
Responsibilities:
Engage and lead customers, project teams, and service partners in the development and implementation of specific technology solutions that are aligned with the overall company, Division, and Business Unit strategiesLeverage Lead to Revenue expertise to conduct Business Analysis, process redesign, and overall solution design, in collaboration with subject matter experts in relevant business domain areasIdentify, document, and communicate business challenges and needs for use in design and implementation of business solutionsAnalyze, model, optimize, and implement business processes and process flows, information and information flows, and business rulesIdentify and leverage appropriate technology and applications to quantifiably improve business operationsEffectively manage expectations from business and engage technical teams to drive resultsFacilitate project intake and cross-functional prioritization; collaborate with Product Owners to prioritize backlogs for technical implementation, ensuring requirements are implemented in the final productWork closely with scrum teams in the implementation of system solutions, supporting development and testing as neededDrive solution adoption by applying effective Change Management principles throughout project lifecycleTrack solution performance to ensure expected outcomes are achievedProvide system support and training as neededPerforms other duties and responsibilities as requiredQualifications:
Bachelor’s degree in computer science, IT or related fieldDomain expertise with Lead to Revenue processes in Healthcare, Health IT, or related industryA minimum of 7 years relevant work experience in IT or related fieldA minimum of 5 years experience as an analyst on complex transformational technical projects, performance improvement, and/or operational turnaround programsExperience with business process redesign and workflow tools (Visio highly desired)Excellent interpersonal and communications skills with a demonstrated ability to interact with high level non-technical stakeholders as well as technical development teams in a global environmentExperience working with cross functional teams comprised of internal resources, shared enterprise resources and 3rd party vendors / implementation partnersProven ability to influence cross-functional teams without formal authorityConflict management skills including the ability to work with and resolve conflicting needs and requirementsAbility to analyze data, properly articulate and take proactive action on risks and dependenciesAbility to comprehend and communicate technical conceptsPossess a sense of accountability and pride for delivering on time and on budget with expected qualityStrong organization skills, ability to prioritize in the face of multiple project demands and focus on critical detailsStrong interpersonal leadership skills and ability to commit, influence, motivate and successfully manage teams while working in a matrix / dotted line management structure, teams are not direct reportsAbility to learn new concepts/hardware/technologies quicklyExcellent meeting management, presentation, and facilitation skillsLean Six Sigma Black Belt highly desirableExperience with NetSuite, Salesforce CRM, and Salesforce CPQ highly desirableExperience with Change Management methodologies desiredFamiliarity with Agile and SDLCCustomer focus and service orientationApplicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Compensation:
Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $145,500 - $203,900